Top Customer Success Jobs
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Revenue Enablement Manager will enhance sales performance by aligning strategy with execution, consulting with stakeholders, developing training curricula, and implementing enablement programs. They will foster cross-departmental collaboration, manage training and onboarding processes, and utilize performance data to identify gaps, ensuring effective sales interactions.
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
Seeking a technically experienced Enterprise Customer Success Manager to nurture strong partnerships with Enterprise customers, guide them through technical implementation and optimization, and address technical challenges across marketing strategies for in-person, virtual, and hybrid events.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
Armis is looking for a Customer Engagement Manager to join their team. The role involves working in a start-up culture with enterprise-level benefits and top pay in the industry. Responsibilities include providing complete asset visibility, contextual intelligence, and continuous security to companies of all sizes.
The Lead Generation Specialist identifies and analyzes potential sales opportunities using various software and tools to contact prospects. They qualify leads through outreach, manage prospecting activities in the SAP C4C CRM platform, and collaborate with sales territory managers for customer visits and follow-ups. The specialist also contributes to marketing efforts under guidance.
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
Seeking an experienced Customer Success Manager to manage the post-sale customer journey in the commercial and industrial electric vehicle charging market. Responsibilities include training, relationship management, retention, customer advocacy, upselling, CRM management, and more. Key metrics include customer satisfaction, retention rate, and account expansion. Requirements include a Bachelor's Degree, 2-5 years of experience in related fields, strong communication skills, knowledge of the EV charging space, and willingness to travel.
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