Top Customer Success Jobs
The SMB Customer Success Manager is responsible for managing post-sales activities for Articulate 360 clients. This includes building strong customer relationships, conducting check-ins, ensuring timely renewals, and collaborating with teams to enhance the customer experience. The role requires effective communication and the ability to manage a high volume of customer interactions.
The Senior Customer Success Manager is responsible for building and maintaining strong relationships with enterprise customers, ensuring they maximize the value of Cyara’s solutions, articulating the value through measurable ROI, negotiating renewals, and acting as a program manager throughout the customer journey.
The Partner Onboarding Specialist is responsible for helping drive the success of reseller partners by ensuring partners are fully onboarded and enabled. They work closely with new partners to guide them through the onboarding process and with new and existing partners to ensure they complete all enablement requirements. The Specialist also gathers feedback to improve the overall partner experience.
Join the Marketplace team at Hagerty as a Car Specialist, responsible for advising clients on buying and selling collector cars, generating new clients through cold calling, conducting car inspections, and overseeing consignment processes.
The Content Engagement & Strategy Specialist at Fox Nation is responsible for managing digital content inventory, ensuring quality standards for CMS, designing relevant content layouts, and collaborating with production and marketing teams. This role requires strong editorial judgment, problem-solving skills, and experience with data analytics.
As a Senior Customer Success Manager (CSM) at CoLab, you will play an integral role in the success of our customers as their primary relationship-holder in partnership with your Sales Team peers. You will be directly responsible for ensuring customers are maximizing the value received from our partnership, translating to their revenue retention, revenue growth and advocacy. This will be accomplished by acquiring a deep understanding of the business outcomes they’re looking to achieve, prescribing and holding customers accountable to the actions necessary (product adoption, processes, changement management disciplines) to achieve these outcomes and communicating the business impact driven. Integral to your success will be the ability to establish strong relationships at all levels of a customer's organization (C-Suite, VP, Director, Manager, frontline engineers), mobilizing each stakeholder to help drive the adoption of CoLab in order to support their organization in bringing higher quality products to market faster.
ModSquad is hiring freelance bilingual Mandarin/English customer support specialists to assist clients with their products through ticket, chat, and phone channels. The role requires a dedicated workspace, quality headset, and computer with Windows 10 or higher.
Responsible for ICD-10 coding of Health Risk Evaluations of Medicare and Medicaid members. Reviews and assesses health risk assessments for completeness and compliance with CMS guidelines. Provides guidance on Medicare coding protocol and ensures coding compliance standards are met. Requires current coding certifications and minimum 1 year of ICD-10 coding experience.
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As a Senior Strategic Customer Success Manager at Miro, you will manage a portfolio of enterprise customers, collaborate with sales teams, conduct workflow consulting engagements, build value assessments, and drive internal initiatives to shape Miro's Customer Success program.
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