Top Customer Success Jobs
As a Senior Customer Advisor, you will convert shopping data into insights that drive category and retail strategies. You will build business relationships, create category reviews, and provide actionable insights to the Sales Teams. The role requires strong analytical skills, digital commerce analysis, and the ability to synthesize data into compelling stories that influence strategy.
As an Enterprise Customer Success Manager, you will drive success for customers using Smartcat's Language AI platform. You will be responsible for achieving quarterly objectives, accelerating user engagement, and uncovering growth opportunities within existing accounts, ensuring high retention rates.
The People Ops Support Specialist will oversee administrative and clerical functions, welcome visitors, maintain filing systems, manage office supplies, prepare meeting rooms, assist with scheduling events, and ensure smooth office operations during a temporary 16-week parental leave.
Featured Jobs
As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
As a Senior ERP Analyst, you will act as a liaison between departments, providing guidance and analysis on financial systems in NetSuite. You'll ensure data integrity, configure systems to meet business requirements, support users, automate processes, and troubleshoot issues while managing ERP-related projects.
The Senior Compliance Specialist will lead the Customer Security Assurance Program, manage compliance requests, provide guidance on compliance requirements, prepare compliance documentation, and perform risk assessments. They will also develop policies, conduct monitoring activities, and support the IT Compliance team with remediation plans and vendor management.
The Sr. Contracts Processing and Billing Specialist at GHX handles the processing of contracts and billing schedules, ensuring accuracy and timely billing. Responsibilities include managing inquiries, assisting with internal reporting, performing account reviews, and providing customer service while collaborating across multiple departments. This role is crucial to maintaining the integrity of the revenue cycle and improving billing processes.
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
The VP of Customer Success will lead and optimize a team for payroll operations and customer success in the Americas, fostering exceptional customer experiences while driving operational excellence. Responsibilities include building a payroll operations team, improving customer value, and collaborating with Product Management to enhance payroll products based on customer feedback.
The Senior Customer Success Manager will lead and develop growth strategies for retail partners, advocate for their interests, and refine customer success methodologies. This role involves collaboration with various teams, onboarding new partners, monitoring KPIs, and improving customer engagement through strategic consultations.
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