Top Customer Success Jobs
This Claims Representative position entails managing low to moderate complexity commercial claims. Responsibilities include verifying policy coverage, interacting with insureds and claimants, conducting investigations, and authorizing claim disbursements in accordance with company protocols while ensuring customer satisfaction and compliance with regulations.
The Customer Retention Marketing Specialist II will plan and execute customer marketing campaigns across various channels. Key responsibilities include working with programming partners to enhance engagement, collaborating with creative agencies, managing multiple projects, and communicating effectively with stakeholders.
Customer Success Associate role at Auror in Denver, supporting retail and police community across the US. Responsibilities include providing customer support, maintaining platform, troubleshooting technical issues, and driving customer outcomes strategically and proactively.
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The Customer Support Specialist at Procare Solutions is responsible for providing software-related support to customers, ensuring excellent service through clear communication and technical assistance. The role involves problem-solving, handling calls, and maintaining customer satisfaction while staying updated on software changes.
The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.
The Software Support Specialist will provide ongoing technical support to customers using the FRONTSTEPS platform, assist new customers with onboarding, resolve technical issues via phone, email, and chat, and document customer interactions. Responsibilities include escalating urgent issues, training team members, analyzing problems, and maintaining knowledge of industry trends.
The Senior Client Success Manager will develop strong client relationships, drive product adoption, track account metrics, analyze performance data, negotiate contracts, and minimize churn. They will also collaborate with internal teams to advocate for client needs and build effective business strategies for long-term client retention and growth.
As a Client Relations Manager at Gusto, you will empower your team to manage customer interactions, resolve escalated issues, and drive client retention strategies. You will lead change management initiatives, develop program objectives, and foster a customer-centric culture to enhance the customer experience across the organization.
As a Customer Success Manager at Datadog, you will partner with the sales team to ensure a smooth onboarding process, develop customer relationships for loyalty, identify growth opportunities, and monitor usage trends to support adoption and renewals. You will act as an internal advocate for customers, ensuring they gain maximum value from the solutions offered.
The Client Concierge at Chewy will provide stellar service and communication while supporting the veterinary team. Responsibilities include handling patient intakes, engaging with clients, utilizing practice management systems, and assisting in inventory management. The role emphasizes empathy, strong communication skills, and participation in training for professional development.
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