Top Customer Success Jobs
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
As an Operations Specialist, you will manage documentation, requirements, and schedules for strategic initiatives, facilitating discussions with stakeholders and collaborating with cross-functional teams to improve processes and user experience. You will also analyze user feedback and system metrics, provide support for the internal ticketing system, and ensure operational efficiency.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
The Research and Resolution Specialist role focuses on resolving inquiries and issues in the Service Delivery domain. This position requires deep knowledge of Velera's systems and products and involves process improvements and training development to enhance client satisfaction.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
The Client Success Manager will drive client growth through strategic partnerships, ensuring client satisfaction and retention. Responsibilities include onboarding, contract management, sales tracking, proactive communication, and reporting. The role requires understanding client needs and effectively implementing Teachstone's solutions to optimize client engagement and success.
The Senior Contracts Specialist - SLED at GuidePoint Security focuses on managing SLED client contracts. Responsibilities include reviewing contracts for compliance, managing RFPs, developing relationships with government contracting officers, and integrating compliance tools. The role requires knowledge of regulatory requirements and effective project management skills.
The Customer Support Specialist is responsible for managing support tickets for the Elation EHR and Billing systems, resolving inquiries via email, chat, and phone. The role involves basic troubleshooting, building relationships with users, and escalating more complex cases. Strong communication skills, empathy, and collaboration are crucial in assisting customers effectively.
The Customer Success Manager will build relationships with K-12 education stakeholders, onboard new districts, and engage in data-driven discussions to drive program usage and implementation. The role includes managing customer accounts, providing product expertise, and navigating potential issues proactively. Strong communication and project management skills are essential, alongside a passion for literacy and equity in education.
The Commercial Compliance Specialist will support North America commercial business initiatives, focusing on compliance through field ride-alongs, policy development, compliance training, and conducting risk assessments. Approximately 80% of the role involves executing field ride-alongs to identify compliance risks and trends, while the other 20% focuses on compliance guidance and policy enhancement.
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