Top Customer Success Jobs
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
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The Client Operations Specialist assists Client Directors in managing transaction lifecycles, ensuring customer satisfaction, and maintaining strong client relationships. This role involves coordinating internal resources, handling quotes and pricing, and managing vendor relationships, all while providing value-added services and maintaining accurate records for accounts.
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The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
The Senior Community Success Manager is responsible for ensuring customer satisfaction and driving revenue by managing the customer lifecycle from onboarding to renewals to upselling. They develop strong relationships with customers, understand their business needs, and deliver tailored solutions to enhance product adoption and achieve business goals. They also contribute to customer advocacy initiatives and help cultivate a best-in-class customer experience.
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As a Senior Customer Success Manager at Twilio, you will be responsible for driving customer satisfaction by developing and executing strategies that align customers' goals with company objectives, ensuring comprehensive adoption of the Segment platform. You will manage customer relationships, advocate for their needs, and identify opportunities for account growth while collaborating with internal teams to optimize implementations.
The Sanctions Specialist will support Mercury's efforts to monitor and mitigate sanctions risks, conduct watchlist screenings, document decisions, respond to requests, and ensure customer experience is maintained while safeguarding against sanctions violations.
As a Customer Support Representative at Descript, you'll provide personalized multi-channel support to customers, troubleshoot issues, and update clients on their requests. Experience with multimedia editing software and CRM tools is essential. You'll champion customer needs and collaborate effectively with your team.
The Sr. GTM Enablement Specialist will enhance seller performance and facilitate GTM enablement through content creation, strategic management of tools like Highspot and Confluence, and collaboration with GTM teams to drive revenue. Responsibilities include auditing training programs, optimizing enablement content, and creating onboarding and upskilling programs.
The Customer Success Manager at Toku will develop and maintain relationships with clients, ensuring they achieve satisfaction with payroll services and token grants. Responsibilities include onboarding clients, troubleshooting payroll issues, maintaining compliance, and collaborating with various teams.
As an Operational Reporting Specialist, you will manage financial operations and reporting by ensuring accurate monthly reports, performing cash reconciliations, and analyzing discrepancies to support financial accuracy and partnership initiatives.
Top Companies Hiring Customer Success Roles
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