Top Customer Success Jobs
As a Customer Support Engineer, you will resolve customer issues, perform root cause analysis, report bugs, and work with cross-functional teams to enhance customer satisfaction and platform efficiency. You will utilize debugging skills to troubleshoot issues and gather customer feedback for product improvements.
The Manager, Client Success will lead a team of 8-10 Client Success Managers, focusing on customer engagement strategies, subscription retention, and team performance. This role involves coaching the team, conducting meetings, collaborating with other departments, and developing processes to enhance client relationships in the Mid-Market Accounts segment.
As a Customer Experience Associate, you will manage daily outreach to members through phone, text, and email, driving enrollment and program participation. You are expected to handle a high volume of calls and maintain a high customer satisfaction score while providing empathetic communication and support.
As a Senior Customer Success Engineer, you will resolve customer concerns, improve internal tools, and engineer solutions to enhance the customer experience. You'll work closely with the engineering team, troubleshoot issues, and assist Customer Success Managers. The role requires excellent communication skills and a passion for frontend development, particularly with Next.js.
The Reimbursement Success Manager at Prochant leads billing operations for multiple medical billing departments, develops customer relationships, implements billing policies, and collaborates with internal teams for business growth. This visible role prioritizes consistent cash flow and identifies improvement opportunities in collections.
As the Manager of Customer Success, you will lead the development and implementation of customer service strategies for Lightship, ensuring world-class care for customers. Key responsibilities include establishing service standards, overseeing the repair process, improving operations across teams, and leading service personnel. This role is pivotal as Lightship transitions to full production of their all-electric RVs.
The Manager-in-training: Support Specialist will manage client relationships, ensuring their insurance needs are met while driving business growth. This role emphasizes effective communication and the ability to work independently in a remote environment. It includes world-class training and responsibilities like territory management and fostering client engagement.
The SEO and Website Development Specialist will enhance client online presence and search rankings through targeted SEO strategies and website improvements. Responsibilities include keyword research, optimizing content and website structure, conducting technical audits, and collaborating with developers to ensure user-friendly interfaces. The role requires monitoring SEO performance using analytics tools and managing websites using CMS platforms.
As a Client Partner, you will drive strategic sales and business development, ensuring high-quality delivery oversight for client engagements. You will identify opportunities for growth, provide leadership in project delivery, and engage with clients to align solutions with their strategic objectives. Additionally, you will stay abreast of industry trends and contribute to Provectus' thought leadership.
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
Top Companies Hiring Customer Success Roles
See All
All Filters
No Results
No Results
