Top Customer Success Jobs
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
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The Senior Director of Client Partnerships will drive revenue growth through partnership development with leading merchandise brands, manage a team of Account Executives, lead the sales cycle, and deliver compelling sales presentations while embracing Ibotta's core values.
The Senior Specialist, Culture Strategy & Programs leads projects in Culture, Diversity, Equity, and Inclusion (DEI), Learning and Talent Development. Responsibilities include planning, execution, communication, stakeholder coordination, risk management, and performance evaluation to align with strategic company goals.
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The Implementation Specialist is responsible for managing the planning, coordination, and execution of TouchTour projects, ensuring high standards and client satisfaction. Responsibilities include maintaining project schedules, coordinating internal resources, troubleshooting technical issues, and providing strategic advisory support to clients.
The Accounts Payable/Receivable Specialist handles the processing of invoices, managing communications with clients, maintaining accounts receivable records, and assisting with monthly reconciliations and cash management. The role requires high attention to detail, excellent organizational skills, and the ability to streamline processes and resolve account disputes.
The Policy Governance Specialist at CrowdStrike will be responsible for leading information security policy, standards, and management processes within the Governance, Risk, and Compliance (GRC) program. The ideal candidate will proactively improve information security policies to support a secure and empowered environment, address security risks, and achieve control objectives defined in the GRC program.
The Technical Account Manager (TAM) is responsible for establishing post-sales relationships with EDB's complex customers, providing technical leadership on Postgres initiatives, and ensuring positive customer experiences. The role involves consultative engagement, assisting with strategy development, and coordinating internal and customer teams to maximize the value of Postgres investments.
As an Associate Customer Support Technician, you will assist customers with software and hardware inquiries, providing efficient and friendly service through phone, email, and chat. Your role involves troubleshooting issues, documenting problems, and escalating unresolved cases to higher support levels, ensuring high standards of customer care.
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
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As an Underwriter for Commercial Auto at Pie, you will assess medium to complex risks, make underwriting decisions, issue insurance certificates, and provide customer support. You'll utilize Pie's underwriting guidelines to evaluate risks and maintain partner relationships, while keeping informed on industry changes and participating in risk portfolio evaluations.
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