Top Customer Success Jobs

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.

The Corporate Quality System Specialist leads the implementation and continuous improvement of GTI's global eQMS, focusing on monitoring, reporting, training, and troubleshooting. Responsibilities include customizing workflows, managing software licenses, maintaining regulatory compliance, providing user support, and enhancing system efficiencies.

As an AML Specialist, you will review AML investigations, support KYC investigations, and ensure compliance with AML policies. Your role includes analyzing transaction monitoring alerts, drafting reports on suspicious activities, conducting enhanced due diligence, and staying updated on financial crime trends.

The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.

The Cybersecurity Specialist identifies, analyzes, contains, and eradicates threats on enterprise systems. They provide support to frontline analysts, improve processes for new technologies, and communicate complex ideas effectively. Key responsibilities include detecting attacks, using cyber defense tools, analyzing malicious activity, and preparing technical reports for executives.

As a Performance Specialist, you will analyze customer service performance metrics, identify trends, provide feedback to supervisors, and develop initiatives to improve performance. Responsibilities include working with leadership to understand KPI performance, conducting quality evaluations of support representatives, and coaching new hires.

As a Revenue Support Associate, you will support the sales team by managing Salesforce cases and ensuring timely responses to requests. The role involves identifying efficiencies within systems and collaborating with various teams to improve user experiences. This entry-level position is critical to supporting a growing sales team.