Top Customer Success Jobs
The Sr. Conversion Specialist coordinates the conversion of new RIAs' accounts to AAS, providing support and training on AAS’s platform. The role involves managing operational functions, ensuring excellent customer service, troubleshooting issues, and tracking client relationships throughout the conversion process.
As an EHS Specialist at GE Appliances, you will lead EHS operations, foster a safety-first culture, drive compliance and management systems, and bring minimum qualifications of 2+ years EHS experience.
As a Customer Account Specialist, you'll engage with customers, build relationships, and collaborate with teams to address and solve their challenges. You'll manage shipments using innovative technology while developing your skills in sales, operations, and account management. This role offers a progression path within the company and requires proactive communication and efficiency improvements.
The Senior Customer Success Associate will manage customer relationships, assess customer health, analyze key performance metrics, develop strategies to mitigate risks and identify growth opportunities, and collaborate with sales and other teams. This role requires data analysis and effective communication to enhance customer success and drive ROI.
The Sr. COBRA Specialist manages operational duties for the COBRA/Direct Bill team, including file integrations, eligibility management, billing processes, and case management. Responsibilities include updating cases, processing elections and payments, and ensuring compliance with regulations, while also identifying areas for improvement and participating in ongoing training.
The Leave Management Specialist will manage the full cycle of leave administration for various clients, providing guidance and support on compliance with leave regulations. Responsibilities include developing client relationships, ensuring efficient leave processes, onboarding new clients, and delivering educational support while handling multiple client priorities.
The Customer Solutions Specialist supports the implementation of risk management solutions for clients, handling inquiries through various communication channels, managing reports, conducting data entry, and providing feedback to the Product Management team. Critical thinking and effective communication skills are essential, along with the ability to prioritize and work both independently and as part of a team.
The Enterprise Customer Success Manager will manage the full customer lifecycle for Mid-Market and Enterprise clients, focusing on customer satisfaction and retention. Responsibilities include cultivating relationships, conducting Executive Business Reviews, representing the customers in product development, and ensuring smooth onboarding and ongoing support while utilizing tools like Looker and Hubspot.
The Total Rewards Specialist manages daily benefit administration, providing support and customer service to employees regarding health, dental, life, and retirement plans. This role involves data accuracy audits, claims analysis, invoicing reconciliations, and facilitating communication regarding employee benefits. The specialist also coordinates benefit enrollment meetings and assists with compensation evaluation and audits.
As a Revenue Accelerator Midmarket Specialist, you will collaborate with other sales executives to drive new opportunities using Zoom's Conversational Intelligence solutions. Your role involves coaching sales and customer success teams, utilizing AI to enhance productivity, and actively driving growth in assigned territories.
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