Top Customer Success Jobs
As a Customer Success Manager at Uptime.com, you will nurture and expand client relationships, focusing on growth, retention, and upselling opportunities. You will manage key accounts, onboard customers, and collaborate with internal teams to deliver value and ensure client satisfaction.
As a Mainframe Specialist, you will maintain and support mainframe systems, troubleshooting issues and collaborating with teams. Your responsibilities include managing applications and infrastructure, optimizing COBOL programs, handling IBM MQ, ensuring adherence to SDLC, and providing exceptional customer service while documenting and tracking system performance.
The Night Patrol Specialist drives around a designated area to identify and report lighting and sign outages. Responsibilities include documenting outages, planning travel routes, maintaining records, and communicating findings to supervisors and other departments.
The Response Team Specialist engages with customers through web inquiries and phone sales, helping the aging population find necessary services. They generate leads, schedule consultations, provide exceptional customer service, and meet sales goals while managing customer needs and inquiries.
As a Customer Tech Support Specialist at IntelliShift, you will provide technical support for IntelliShift hardware and software applications to customers via omnichannel approach. Responsibilities include diagnosing and solving customer issues, collaborating with internal teams, and enhancing support processes. Must achieve set performance metrics and maintain high CSAT score.
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
The Freedom Plus Specialist is responsible for customer service and sales in a call center environment, conducting pipeline management, analyzing customer applications, and ensuring compliance with sales processes while addressing client needs with empathy and efficiency.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
The Network Engagement Representative Senior manages strategic health insurance networks, developing relationships with providers and educating them about market trends. Responsibilities include contracting with provider groups, addressing access and affordability, leading provider education, and collaborating with management on strategic initiatives. The role also includes coaching junior representatives and contributing to continuous improvement processes.
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
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