Top Customer Success Jobs
The Relationship Specialist will build and nurture relationships with current and prospective customers, focusing on providing financing solutions for independent auto dealers. This role involves attracting new business and balancing revenue growth with risk management while enhancing customer relationships.
The Client Relationship Manager will support account executives and underwriters in plan design, rate negotiations, and implementation of group benefits. Responsibilities include effective communication of guidelines, customer service, managing client expectations, conducting client meetings, and coordinating annual enrollment activities to grow the book of business.
The Overseas Entitlements Specialist develops program documentation for government review, manages MoD Advisor data, and ensures compliance with policies for advisors traveling overseas. Responsibilities include updating advisor forms and providing support for research on regulations.
The Environmental Specialist manages environmental compliance and provides technical support to various teams. Responsibilities include ensuring compliance with regulations, interfacing with stakeholders, participating in project planning, managing consultants, coordinating inspections, and maintaining compliance documentation. The role also involves emergency response participation and producing actionable recommendations for system safety and compliance improvement.
The Senior Billing Specialist will manage failed bills and claims, ensuring correct submissions and resolving errors. They will handle late charges, rebills, and contact patients and third parties to gather necessary information. The role also involves creating training documents and educating staff.
The Tier 1 Support Specialist provides hardware and software support for Windows and Mac desktops. Responsibilities include troubleshooting user accounts and problems, escalating issues, logging service requests, and closing tickets, all while delivering excellent customer service.
The Implementation Specialist is responsible for managing multiple implementation projects, maintaining client relationships, defining program requirements, overseeing project execution, configuring software features, providing user training, and assisting with ongoing maintenance and documentation.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Lead, Customer Success Manager will serve as a player/coach, leading and mentoring a team of 4-6 Customer Success Managers. Responsibilities include coaching the team, driving client satisfaction, and collaborating cross-functionally to support product adoption and growth.
As a Customer Success Manager at Uptime.com, you will nurture and expand client relationships, focusing on growth, retention, and upselling opportunities. You will manage key accounts, onboard customers, and collaborate with internal teams to deliver value and ensure client satisfaction.
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