Top Customer Success Jobs
The Retention Specialist will re-engage customers who showed interest in fiber internet services but did not complete installation. Responsibilities include customer outreach, addressing concerns, collaborating with sales and marketing, collecting feedback, and maintaining CRM records.
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
The Customer Success Manager will manage ongoing customer activities, nurture relationships with stakeholders, monitor customer health, guide problem resolution, oversee the renewal process, provide visibility across departments, and develop advocates among customers to drive measurable outcomes and loyalty.
The Utility Program Software & SaaS Configuration Specialist will design, configure, and maintain software workflows for utility energy-efficiency programs. Responsibilities include implementing business processes in SaaS platforms, resolving bugs, ensuring an excellent user experience, and producing analyses to support program delivery.
As an Anaplan Consultant at Spaulding Ridge, you will work with clients to address business challenges using Enterprise Performance Management. Your responsibilities include analyzing client needs, implementing Anaplan solutions, debugging technical issues, mentoring junior analysts, and delivering client training. You will also contribute to documentation and stay updated with Anaplan technologies.
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
The Billing Specialist is responsible for managing billing processes for clients including submitting claims, resolving billing errors, and providing customer support. The role requires preparation of patient statements and ensuring productivity standards are met.
The Client Relations Lead maintains and strengthens customer relationships by serving as the main contact between clients and the company. Responsibilities include leading client calls, resolving issues, onboarding new clients, supporting revenue growth, and engaging internal teams to align with client objectives.
As a Client Support Specialist at Ontic, you will engage directly with clients, manage support tickets, resolve issues, and improve documentation. You will work across teams to enhance client experiences while reporting on metrics related to client inquiries. Technical aptitude and communication skills are essential in this proactive role.
As a Veterinary Scribe, you will support veterinarians by composing electronic medical records and assisting with non-clinical duties. This role provides hands-on experience in emergency veterinary medicine, allowing you to interact with a medical team and contribute to patient care.
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