Top Tech Jobs & Startup Jobs in Cleveland, OH

The Head of Customer Success will lead client relationships during implementation, focusing on retention, renewals, and customer satisfaction. They will develop strategies, set timelines for launches, nurture customer accounts, and collaborate with internal teams to ensure a successful post-sales experience.

The Manager, Quality is responsible for overseeing CHEP North America's Quality Management Program. They will manage quality metrics, develop SOPs, support customer needs, communicate with cross-functional teams, and utilize Six Sigma and Lean methodologies to drive improvement and efficiency. This role includes ensuring the quality management system's effectiveness and compliance, along with training and liaising with external auditors.

The General Manager for the Cyber Insurance Program at Secureworks will lead the strategy and direction for cyber insurance offerings, manage a global team, collaborate with various departments, and drive business development within the cyber insurance ecosystem, all while keeping abreast of industry trends.