Top Customer Success Jobs in Chicago, IL
The Client Onboarding Specialist is responsible for guiding new clients through the onboarding process, focusing on client satisfaction and relationship management. Tasks include granting web portal access, delivering product demos, managing client expectations, and providing tech support, all while maintaining accurate client information and ensuring adherence to company policies.
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
The Premium Support Engineer will act as a technical advisor for key customers, managing support tickets, providing proactive guidance, and collaborating with internal teams to ensure customer success with Collibra products. The role focuses on resolving technical issues effectively while building strong relationships with customers.
The Client Success Representative at INFUSE is responsible for building strong client relationships, ensuring the timely delivery of solutions, and communicating progress on initiatives. This role involves identifying growth opportunities, assisting with client requests, and performing various administrative and operational tasks in a dynamic environment.
The Experienced Customer Support Engineer at ABBYY will troubleshoot complex issues for B2B customers, primarily through Zendesk. Key responsibilities include resolving tickets, collaborating with teams, writing knowledge base articles, and communicating effectively in English. The role requires technical skills in operating systems, databases, and programming with some experience in C++ and basic knowledge of other languages.
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
As a Fab Support Specialist, you will coordinate shipping of customer materials, manage inventory, provide customer service, and oversee safety inspections. You will handle hazardous materials, enter details into systems, and collaborate with customers to optimize inventory management, all while ensuring adherence to safety protocols.
Top Companies in Chicago, IL Hiring Customer Success Roles
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