Top Customer Success Jobs in Chicago, IL
The Knowledge Management Specialist will assist with the development, implementation, and management of knowledge management initiatives within the firm. Responsibilities include organizing legal documents, creating taxonomies, ensuring compliance, supporting training sessions for KM tools, and collaborating with various departments to enhance the efficient use of knowledge resources.
The role involves conducting billing audits to ensure revenue accuracy, identifying discrepancies, and providing training to departments regarding charge capture. The specialist will also liaise with various hospital departments to maintain billing compliance and implement corrective measures as needed.
The Trust & Safety Specialist will investigate safety incidents, manage escalated support tickets, and develop expertise in Instawork's Community Guidelines. Responsibilities include improving operational workflows, following up on incidents, and utilizing data for problem-solving. This role requires exceptional communication skills and the ability to work non-traditional hours.
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Sword Health is looking for a Customer Success Manager to join their dynamic team. The role involves managing the end-to-end client lifecycle, building relationships with customers, and driving Sword's clinical and economic outcomes. The ideal candidate will be organized, detail-oriented, and passionate about delivering better healthcare.
The Response Support Specialist will provide internal helpdesk support for MAP & Collision Services, resolve client issues, support communications with various stakeholders, analyze service failures, and assist with fleet approval calls. The specialist will act as a liaison between departments and ensure customer satisfaction through effective communication and problem resolution.
As an Anaplan Consultant at Spaulding Ridge, you will work with clients to address business challenges using Enterprise Performance Management. Your responsibilities include analyzing client needs, implementing Anaplan solutions, debugging technical issues, mentoring junior analysts, and delivering client training. You will also contribute to documentation and stay updated with Anaplan technologies.
The Customer Implementation Specialist I will guide new customers through the post-sales process, provide trainings on using Sertifi's tools, assist with embedded forms, and collaborate with various internal teams to support customer needs. Responsibilities include training clients, responding to inquiries, maintaining communication records, and working on customer setup projects.
The Senior On-Premise Market Execution Specialist is responsible for achieving annual business plan targets in the on-premise channel by driving market execution, supporting local business plan development, and enhancing distributor partnerships to optimize sales and market share for Constellation Brands' beer portfolio.
The Client & Community Relations Manager enhances Busey's sales process and charitable initiatives by collaborating with teams to develop training, manage community engagement, and support philanthropic strategies. This role requires overseeing regional efforts to align with corporate goals while facilitating partnerships and communication initiatives.
The Onboarding Specialist is responsible for managing the onboarding process for new hires, ensuring compliance with company and regulatory requirements, and maintaining accurate employee records. This role involves communication with new hires, facilitating orientation, and supporting colleagues in meeting onboarding needs.
Top Companies in Chicago, IL Hiring Customer Success Roles
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