Top Tech Jobs & Startup Jobs

Evaluates and scores customer interactions across calls, chats, emails, and cases for quality, compliance, and customer service standards. Monitors contact center performance metrics, workforce adherence, staffing needs, and service delivery. Produces reports, scorecards, dashboards, and trend analyses; identifies errors, training gaps, risks, and process improvements. Provides feedback and coaching recommendations, supports calibration and root cause analysis, and communicates operational insights to leadership while protecting sensitive information.

Maintains employer benefit reporting records, delinquency statuses, ledgers, and profiles using I-Remit and URBAN systems. Provides telephone and digital support on benefit calculations, payments, reporting protocols, account access, and delinquency resolution. Audits employer data, analyzes discrepancy reports, processes adjustments and refunds, generates tracking reports, verifies information, communicates with internal departments, and escalates noncompliant employers while ensuring collective bargaining agreement compliance.

Serve as technical steward for plant electrical systems (120 VAC to 13.8 kV), support maintenance and reliability, develop documentation and capital proposals, perform failure analyses and continuous improvement, mentor technicians, manage spare parts and contracts, and ensure HS&E compliance.

Coordinates procurement projects from intake through completion by tracking milestones, timelines, deliverables, dependencies, risks, meetings, decisions, and action items. Serves as a communication link among procurement staff, internal departments, and suppliers. Manages procurement intake, prioritizes and routes requests, maintains documentation, and supports process improvements. Develops and uses SharePoint tools to improve visibility, accountability, workflow management, and resource coordination.

Develop and maintain weekly sales order forecasts across customers and SKUs. Analyze historical sales, inventory, and commercial inputs; monitor forecast accuracy and KPIs; communicate assumptions and changes cross-functionally; support inventory strategies for product launches and phase-outs; maintain planning-tool parameters; and improve demand-planning processes.

Lead broad, generalist product development across intelligent HVAC hardware, AI and energy intelligence, homeowner software, data infrastructure, and contractor-facing tools. Drive products from concept through launch, collaborate with engineering, manufacturing, design, sales, and founders, clarify priorities, make pragmatic tradeoffs, and deliver high-quality outcomes in a fast-moving startup environment.

Lead methodological strategy for AI-driven human behavior simulations during the sales process. Design audiences, stimuli, validation frameworks, proof-of-concept evaluations, and comparisons with traditional research methods. Translate business questions into rigorous simulation designs, explain statistical validity to senior stakeholders, support account executives and deployment teams, and convert field feedback into product priorities. Contribute to public methodology, accuracy frameworks, and validation publications.

Reviews third-party financial reporting for properties in receivership and manages general ledgers for self-managed properties. Responsibilities include journal entries, bank reconciliations, reporting packages, budgeting, expense reconciliations, tenant billings, audit support, funding request reviews, and emergency expense payments. The role requires commercial real estate accounting expertise, GAAP knowledge, strong analytical skills, and proficiency with Yardi and Microsoft Excel.

Create and manage video projects from concept and scripting through filming, editing, and final delivery. Produce social media, corporate, testimonial, product, culture, event, recruiting, and executive content. Operate video-production equipment, conduct interviews, optimize content for multiple platforms and formats, manage deadlines, incorporate feedback, and maintain brand and production standards.

Manages and expands complex Energy customer accounts, serving as a trusted business partner and driving profitable revenue growth. Develops strategic account plans, pricing strategies, forecasts, and sales plans; identifies growth opportunities; leads negotiations and customer presentations; and coordinates cross-functional solutions with Sales, Marketing, Supply Chain, Finance, and Product teams. Analyzes account performance and market trends while ensuring compliance with credit, pricing, contract, and risk policies.