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Top Customer Success Jobs in Boston, MA

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17 Days Ago
United States
Remote
10,128 Employees
1-3 Years of Experience
10,128 Employees
1-3 Years of Experience
eCommerce • Food • Logistics • Other • Software
This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
17 Days Ago
United States
Remote
500 Employees
3-5 Years of Experience
500 Employees
3-5 Years of Experience
AdTech • Marketing Tech • Social Media • Software
The Customer Success Manager at SOCi will build long-term relationships with customers, manage their account needs, mitigate churn risk, and promote product adoption. This role will require collaboration with various teams to ensure customer satisfaction and achieve retention goals.
Top Benefits:
401-K
401-K Matching
Company Equity
+27 More
17 Days Ago
USA
Remote
327 Employees
3-5 Years of Experience
327 Employees
3-5 Years of Experience
Software
As a Customer Success Manager, you'll support data science teams in adopting Posit's professional products, drive retention, manage renewals, partner with sales for account expansions, and advocate for customers within the organization. You'll also educate users and keep them engaged with the product suite.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
17 Days Ago
USA
Remote
700 Employees
1-3 Years of Experience
700 Employees
1-3 Years of Experience
Cloud • Security • Cybersecurity
As a Procurement Specialist, you will review and process purchase requests and orders, negotiate contracts with vendors, and collaborate with internal teams such as IT and finance. Your role will focus on ensuring compliance with company policies and identifying cost-saving opportunities through vendor analysis.
Top Benefits:
401-K
401-K Matching
Company Equity
+21 More
17 Days Ago
USA
Remote
10,130 Employees
7+ Years of Experience
10,130 Employees
7+ Years of Experience
Cloud • Software • Analytics
The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, focusing on customer loyalty and revenue retention. Responsibilities include leading client engagements, ensuring timely renewals, driving customer satisfaction, and identifying upsell opportunities, all while collaborating with internal teams to optimize customer success.
17 Days Ago
USA
Remote
10 Employees
40K Annually
1-3 Years of Experience
10 Employees
40K Annually
1-3 Years of Experience
AdTech • Information Technology • Consulting
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
17 Days Ago
USA
Remote
77 Employees
1-3 Years of Experience
77 Employees
1-3 Years of Experience
Digital Media • Marketing Tech
The Merchant Enablement Specialist will manage relationships with merchant partners, analyze performance to recommend improvements, ensure seamless integration of PublicSquare products, and drive merchant engagement. Responsibilities include onboarding, consulting, and contributing feedback for product development based on merchant interactions.
17 Days Ago
USA
Remote
16 Employees
1-3 Years of Experience
16 Employees
1-3 Years of Experience
Insurance • Marketing Tech
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
17 Days Ago
USA
Remote
345 Employees
170K-190K Annually
7+ Years of Experience
345 Employees
170K-190K Annually
7+ Years of Experience
Security • Cybersecurity
The Customer Security Advisor guides clients in enhancing their application security by developing actionable roadmaps, delivering professional services, and fostering a proactive security culture. The role involves collaboration with technical teams, tracking KPIs, and leading transformations across organizations.
Top Benefits:
401-K
Company Outings
Dental Insurance
+14 More
18 Days Ago
United States
Remote
18 Employees
1-3 Years of Experience
18 Employees
1-3 Years of Experience
AdTech • Artificial Intelligence • Marketing Tech • Software • Database
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
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