Top Customer Success Jobs in Boston, MA

The B2B Client Success Manager is responsible for managing specific client accounts and ensuring the successful delivery of marketing programs. This includes overseeing project execution, preparing performance reports, and making strategic recommendations to improve campaign effectiveness.

The Remote Tagger / Metadata Specialist will focus on quality control of media asset metadata for a project within a media/entertainment organization. Responsibilities include editing, reviewing, and enhancing data records while ensuring effective communication with the project team to meet goals.

As a Customer Success Manager, you'll engage with clients in the restaurant, retail, and hospitality industries, helping them use Thanx's loyalty platform effectively. Your role involves analyzing customer data, managing a portfolio, defining objectives, and anticipating client needs to enhance customer outcomes and retention.

The Client Renewal Executive manages the contract renewal process for Direct Client Services at bswift, overseeing negotiations and ensuring successful execution. They collaborate with internal stakeholders, monitor contract performance, drive client retention, and maintain compliance with company standards while staying informed about industry trends.

The Client Strategist leads a portfolio of e-commerce clients, developing long-term strategic marketing plans and driving client success. Responsibilities include managing account and client relations, facilitating cross-channel collaboration, and communicating performance data effectively. Strong leadership and time management skills are essential.

As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.

The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.