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Top Customer Success Jobs in Boston, MA

1,098+ Job Results
15 Days Ago
USA
Remote
185 Employees
100K-150K Annually
1-3 Years of Experience
185 Employees
100K-150K Annually
1-3 Years of Experience
Cloud • Security • Cybersecurity
As an Azure IAM Specialist, you will design, implement, and manage secure identity solutions leveraging Microsoft Azure Entra. Responsibilities include establishing B2B integrations, ensuring secure authentication, developing access policies, monitoring activities, and collaborating with security teams on access policies. You'll also conduct audits, provide training, and act as a lead during incidents involving identity compromises.
Top Benefits:
401-K
Dental Insurance
Disability Insurance
+8 More
15 Days Ago
2 Locations
Remote
52 Employees
70K-85K Annually
3-5 Years of Experience
52 Employees
70K-85K Annually
3-5 Years of Experience
Appliances
The B2B Support Specialist will enhance the customer experience by managing support escalations, providing Tier 3 support for complex technical issues, and developing documentation and training materials for support agents. They will collaborate with internal teams to improve service quality and customer satisfaction.
15 Days Ago
United States
Remote
81 Employees
64K-77K Annually
5-7 Years of Experience
81 Employees
64K-77K Annually
5-7 Years of Experience
Healthtech
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
15 Days Ago
23 Locations
Remote
128 Employees
1-3 Years of Experience
128 Employees
1-3 Years of Experience
eCommerce • Fashion
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
15 Days Ago
USA
Remote
662 Employees
95K-105K Annually
5-7 Years of Experience
662 Employees
95K-105K Annually
5-7 Years of Experience
Artificial Intelligence • Edtech • Gaming • Kids + Family
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
15 Days Ago
USA
Remote
600 Employees
5-7 Years of Experience
600 Employees
5-7 Years of Experience
Software
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
Top Benefits:
401-K
Health Insurance
Paid Holidays
+2 More
15 Days Ago
United States
Remote
11,475 Employees
180-180
1-3 Years of Experience
11,475 Employees
180-180
1-3 Years of Experience
Information Technology
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
15 Days Ago
United States
Remote
358 Employees
1-3 Years of Experience
358 Employees
1-3 Years of Experience
Software
The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+17 More
15 Days Ago
United States
Remote
105 Employees
3-5 Years of Experience
105 Employees
3-5 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning • Software • Analytics
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
Top Benefits:
401-K
Company Outings
Dental Insurance
+23 More
15 Days Ago
USA
Remote
245 Employees
1-3 Years of Experience
245 Employees
1-3 Years of Experience
Cloud • Security • Software • Cybersecurity
The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
Top Benefits:
401-K
Adoption Assistance
Company Outings
+14 More
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