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Top Customer Success Jobs in Boston, MA

1,100+ Job Results
14 Days Ago
United States
Remote
1,585 Employees
7+ Years of Experience
1,585 Employees
7+ Years of Experience
Information Technology • Consulting
The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.
14 Days Ago
United States of America
10,019 Employees
1-3 Years of Experience
10,019 Employees
1-3 Years of Experience
Edtech
Selling tickets and will-call at athletic events, providing customer service, processing sales, managing complimentary tickets, scanning tickets, assisting with online purchases, and seating guests. Must have prior customer service experience and math skills for cash handling.
14 Days Ago
USA
Remote
36 Employees
1-3 Years of Experience
36 Employees
1-3 Years of Experience
Healthtech • Consulting
The Cash Posting Specialist will manage the cash posting processes in healthcare systems, ensuring timely and accurate payments and adjustments. Responsibilities include reconciling cash drawers, researching insurance discrepancies, processing remittances, and handling customer payments while maintaining financial integrity.
14 Days Ago
US
Remote
206 Employees
90K-115K Annually
5-7 Years of Experience
206 Employees
90K-115K Annually
5-7 Years of Experience
Software
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
14 Days Ago
USA
Remote
50 Employees
74K-80K Annually
3-5 Years of Experience
50 Employees
74K-80K Annually
3-5 Years of Experience
Beauty
The Sourcing and Procurement Specialist manages procurement processes to align with business goals, oversees inventory levels, handles supplier performance, resolves supply chain disruptions, and collaborates with cross-functional teams to enhance efficiency and drive cost savings.
14 Days Ago
USA
Remote
196 Employees
7+ Years of Experience
196 Employees
7+ Years of Experience
Financial Services
The Overseas Entitlements Specialist develops program documentation for government review, manages MoD Advisor data, and ensures compliance with policies for advisors traveling overseas. Responsibilities include updating advisor forms and providing support for research on regulations.
14 Days Ago
United States
337 Employees
3-5 Years of Experience
337 Employees
3-5 Years of Experience
Software
The Implementation Specialist is responsible for managing multiple implementation projects, maintaining client relationships, defining program requirements, overseeing project execution, configuring software features, providing user training, and assisting with ongoing maintenance and documentation.
14 Days Ago
United States
Remote
226 Employees
7+ Years of Experience
226 Employees
7+ Years of Experience
Software
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
14 Days Ago
United States
Remote
103 Employees
100K Annually
3-5 Years of Experience
103 Employees
100K Annually
3-5 Years of Experience
Fintech • Financial Services
The Lead, Customer Success Manager will serve as a player/coach, leading and mentoring a team of 4-6 Customer Success Managers. Responsibilities include coaching the team, driving client satisfaction, and collaborating cross-functionally to support product adoption and growth.
14 Days Ago
3 Locations
Remote
26 Employees
5-7 Years of Experience
26 Employees
5-7 Years of Experience
Software
As a Customer Success Manager at Uptime.com, you will nurture and expand client relationships, focusing on growth, retention, and upselling opportunities. You will manage key accounts, onboard customers, and collaborate with internal teams to deliver value and ensure client satisfaction.
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