Top Customer Success Jobs in Boston, MA
As a Client Success Manager, you will enable clients to achieve their goals, maintain exemplary service, build strong relationships, and support account executives in driving strategic growth through upselling and ensuring client satisfaction.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Payer Tracking Coordinator, you will respond to client inquiries, address client concerns, maintain detailed account records, attend client reviews, and collaborate with internal teams to improve processes and reporting.
The Client Relationship Manager will oversee all aspects of Large Corporate Market plans, enhancing client relationships while ensuring efficient operations. Responsibilities include managing delivery, liaising between support groups, participating in sponsor meetings, and supporting sales opportunities.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
The Client Success Manager at Rightway will manage a diverse portfolio of accounts, ensuring client satisfaction through regular communication and resolution of escalations. Responsibilities include data-driven decision making, collaboration with cross-functional teams, and training clients on Rightway’s services. The role requires developing advisory relationships and tracking account progress against KPIs.
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
Top Companies in Boston, MA Hiring Customer Success Roles
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