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Top Customer Success Jobs in Boston, MA

1,117+ Job Results
7 Days Ago
United States of America
205 Employees
60K Annually
5-7 Years of Experience
205 Employees
60K Annually
5-7 Years of Experience
Professional Services
The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.
7 Days Ago
United States of America
2,512 Employees
1-3 Years of Experience
2,512 Employees
1-3 Years of Experience
AdTech
The Onsite Specialist Lead is responsible for managing onsite lead retrieval services, implementing sales strategies, and ensuring customer satisfaction at events. This role involves equipment management, staff oversight, reporting, and post-event financial responsibilities. The specialist must collaborate with various stakeholders and occasionally contribute to telemarketing efforts.
7 Days Ago
USA
Remote
59 Employees
5-7 Years of Experience
59 Employees
5-7 Years of Experience
Fintech • Payments • Financial Services
The Customer Support Team Lead is responsible for managing a team of Customer Support Agents, ensuring they are experts on the products and providing exceptional customer service. This role involves coaching, training, managing team assignments, handling escalations, and driving continuous improvement in customer support metrics.
7 Days Ago
United States of America
73,000 Employees
1-3 Years of Experience
73,000 Employees
1-3 Years of Experience
Other • Retail
The Digital Imaging Technician will lead technical processes for photo and video shoots, ensuring capture standards and asset management are applied efficiently. The role focuses on developing solutions to improve photography workflows and collaborating with various teams to enhance production quality and efficiency.
7 Days Ago
US
Remote
258 Employees
120K-175K Annually
7+ Years of Experience
258 Employees
120K-175K Annually
7+ Years of Experience
eCommerce • Enterprise Web • HR Tech
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
7 Days Ago
United States
Remote
88 Employees
3-5 Years of Experience
88 Employees
3-5 Years of Experience
Software
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+1 More
7 Days Ago
United States
Remote
13 Employees
1-3 Years of Experience
13 Employees
1-3 Years of Experience
AdTech
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
7 Days Ago
2 Locations
Remote
21 Employees
1-3 Years of Experience
21 Employees
1-3 Years of Experience
Information Technology • Software • Consulting
The Voice Engineer will monitor and troubleshoot global voice systems, ensuring seamless communication and resolving any technical issues. Responsibilities include using monitoring tools, managing various voice platforms, and participating in change and incident management processes.
7 Days Ago
USA
Remote
49 Employees
3-5 Years of Experience
49 Employees
3-5 Years of Experience
Cloud • Software • Consulting
As a Proposal Specialist at Rise8, you will lead the proposal process for government contracts, ensuring timely and compliant submissions. You'll collaborate with the Growth team to align proposals with strategic goals while maintaining proposal templates and conducting post-submission reviews.
8 Days Ago
United States
Remote
883 Employees
3-5 Years of Experience
883 Employees
3-5 Years of Experience
Biotech
The GMP Logistics Specialist is responsible for overseeing domestic and international logistics processes including shipment coordination, customs clearance, and maintaining compliance with GMP standards. The role involves collaboration with cross-functional teams, handling shipping records, and managing freight invoices while adhering to cGMP policies.
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