Top Customer Success Jobs in Boston, MA
The Account Strategist will lead strategic initiatives for clients in the senior living industry, focusing on achieving client goals and delivering exceptional customer experiences. Responsibilities include client onboarding, strategy development, relationship management with C-suite executives, and ensuring high client satisfaction and profitability through effective communication and planning.
As a WordPress & Website Support Specialist, you will provide front-end technical support for WordPress sites, educate creators on technical issues, update support documentation, and represent creators’ concerns in meetings with internal teams. You'll need expertise in HTML, CSS, and WordPress, along with excellent communication skills and self-discipline for this remote position.
The Digital Marketing Account Manager will manage a portfolio of clients ensuring their digital marketing services are executed effectively. Responsibilities include client communication, strategy decisions, identifying service improvements, and coordinating reporting calls. The role requires strong interpersonal skills and the ability to manage multiple clients in a fast-paced environment.
The Resale Compliance Representative at SanMar ensures customer compliance with state resale certificate regulations, assists in the renewal process, manages customer information, and provides excellent customer service. This role includes monitoring communications, updating systems, and working with other departments to resolve resale issues.
As a Senior Technical Account Manager at Aviatrix, you'll serve as a key technical advisor for clients, assisting with their cloud networking journey by providing architectural guidance, performance analysis, and operational support. You'll advocate for customer needs, ensuring their success with Aviatrix solutions while managing relationships and enhancing network performance.
The Encompass System Support Specialist provides technical support for the Encompass360 software, assisting Sales and Operations staff with system access, troubleshooting issues, managing user accounts, and conducting training sessions. This role also involves collaborating with IT and ensuring documentation of support requests.
As a CPQ Implementation Specialist at Revalize, you will work on delivering implementation projects for manufacturing companies, providing mentorship to customers, troubleshooting, and documenting solutions. The role involves analyzing, designing, and delivering solutions specific to customers' products and services. A Bachelor's degree or equivalent experience in Manufacturing or Engineering is required, along with fluency in English and Dutch, technical aptitude, and strong interpersonal skills.
The RCM Billing Specialist is responsible for processing hospital and professional claims, researching unpaid claims, verifying insurance benefits, generating invoices, and maintaining patient financial files. They will also negotiate outstanding accounts and ensure compliance with billing procedures while meeting production and quality standards.
The Document Specialist is responsible for document management activities including processing documents, quality assurance, reviewing and organizing incoming claims, managing data hygiene, and communicating status updates. The role also involves identifying bugs in production and performing data entry tasks.
The VP, Client Success will lead partnerships at Infinite Reality, managing client relationships, driving revenue growth, and ensuring contract compliance. The role includes performance measurement, collaboration with teams, and market analysis to enhance client engagements and identify new opportunities.
Top Companies in Boston, MA Hiring Customer Success Roles
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