Top Customer Success Jobs in Boston, MA
The Senior Manager, Customer Advocacy & Community at Snyk leads a team to develop and expand customer advocacy and community initiatives. Responsibilities include nurturing key customer relationships, managing user group initiatives, implementing advocacy programs, and tracking success metrics. The role requires collaboration across departments to amplify Snyk's thought leadership and validate its security platform.
The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.
The Customer Service Professional III role involves managing customer relationships, resolving inquiries, coordinating project information, and supporting communication between customers and internal teams. This position requires proficiency in managing customer data and providing assistance for non-technical requests, all while ensuring customer satisfaction and adherence to company protocols.
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As a Customer Success Manager at Tulip, you'll manage customer accounts and guide them in using Tulip's platform to enhance their operations through digitization. Your role involves ensuring customer satisfaction, managing contract renewals, and collaborating with various internal teams to improve customer experiences and outcomes.
The Customer Success Manager will drive partnerships with clients, ensuring product and service needs are met. Responsibilities include mastering specific areas of the Symbotic System (Inventory, Auto Inbound, etc.) and establishing performance metrics, all while fostering strong customer relationships through consultative engagement.
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As a Principal Client Relationship Manager, you will develop and maintain strong relationships with key clients, ensuring their needs are met and driving long-term value. This involves proactive engagement, strategic planning, and collaboration to enhance client satisfaction, retention, and identify new business opportunities.
As a Tech PR Specialist at MacPaw, you will be responsible for planning and executing PR campaigns, enhancing brand perception, managing media relations, conducting PR metrics analysis, and proactively pitching media for visibility enhancement.
The Compliance Specialist will help departments meet compliance goals related to medical device software, consulting and educating teams on regulatory requirements. Key responsibilities include preparing regulatory submissions, supporting the maintenance of a medical device quality management system, and leading internal audits. The role involves collaboration with cross-functional teams and staying updated on relevant regulations and standards impacting products and processes.
The Implementation Specialist at TravelPerk will onboard Premium and Pro customers onto the platform, providing administrative, technical, and educational support. Responsibilities include client account setup, conducting training sessions, managing client implementations, and ensuring optimal usage of the platform.
CoreWeave is seeking an Inventory Control Specialist to maintain accurate inventory of hardware and IT assets, manage logistics, conduct audits, allocate resources efficiently, and communicate effectively with cross-functional teams. The role requires strong attention to detail and proficiency in Microsoft Excel and asset management software.
Top Companies in Boston, MA Hiring Customer Success Roles
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