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Top Customer Success Jobs in Boston, MA

1,121+ Job Results
Yesterday
USA
Remote
85 Employees
5-7 Years of Experience
85 Employees
5-7 Years of Experience
Information Technology • Legal Tech
The Client Billing Lead will manage client invoicing, establish billing protocols, lead day-to-day operations, and enhance the revenue cycle while ensuring accurate billing aligned with the firm's objectives.
Yesterday
United States of America
Remote
9,000 Employees
77K-131K Annually
7+ Years of Experience
9,000 Employees
77K-131K Annually
7+ Years of Experience
Consulting
As a Senior Climate Resiliency Specialist, you will lead initiatives for applied climate adaptation in the energy sector. Collaborating with various stakeholders, you will enhance energy infrastructure resilience through innovative solutions, data analysis, and strategic planning. You will also excel in communication through compelling presentations and reports.
Yesterday
2 Locations
Remote
205 Employees
120K-140K Annually
3-5 Years of Experience
205 Employees
120K-140K Annually
3-5 Years of Experience
Security • Software
As a Global Success Manager, you will drive client adoption of the Ontic platform, manage client communications, and provide strategic guidance to ensure client retention. You'll work closely with clients to help them achieve their business objectives and assist internal teams in product-related decisions while identifying growth opportunities and managing renewals.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+46 More
Yesterday
US
Remote
710 Employees
79K-93K Annually
3-5 Years of Experience
710 Employees
79K-93K Annually
3-5 Years of Experience
eCommerce • Productivity • Software
The Customer Success Manager at Salsify is responsible for managing the post-sales lifecycle for a portfolio of Enterprise and Global customers, ensuring they achieve business value from their ProductXM investment, leading product adoption, executing success plans, and conducting business reviews while collaborating across teams.
Top Benefits:
401-K
Company Equity
Company Outings
+36 More
Yesterday
United States
Remote
1,500 Employees
5-7 Years of Experience
1,500 Employees
5-7 Years of Experience
Fitness • Healthtech
The Client Executive, Reseller at Headspace is responsible for managing client relationships, onboarding new clients, driving adoption and renewals, and collaborating with internal teams to deliver value. This role requires proactive management of client documentation and reporting, as well as acting as a voice for clients to inform strategy and identify advocacy opportunities.
Yesterday
United States
Remote
2,500 Employees
3-5 Years of Experience
2,500 Employees
3-5 Years of Experience
Information Technology • Productivity • Software
The Customer Solutions Manager will build relationships with Vonage’s API customers, ensuring they are effectively utilizing the communication solutions provided. Responsibilities include defining success plans, educating customers, monitoring progress, identifying upsell opportunities, and resolving technical issues. The role requires strong organizational skills and the ability to engage with multiple accounts simultaneously.
Yesterday
19 Locations
Remote
1,484 Employees
1-3 Years of Experience
1,484 Employees
1-3 Years of Experience
Aerospace • Transportation
The Operations Control Specialist oversees flight-following activities, monitors aircraft during operations, manages communications, coordinates with ATC, and assists aircrew. Responsibilities include tracking flight plans, reporting discrepancies, and initiating emergency procedures as necessary.
2 Days Ago
8 Locations
Remote
15 Employees
1-3 Years of Experience
15 Employees
1-3 Years of Experience
Mobile • Software
The Ad Creative Specialist will develop and optimize creative advertisements for mobile apps and games, focusing on enhancing conversion rates and reducing costs. Responsibilities include creating video content, managing influencer relationships, collaborating with marketing teams, and staying updated on creative trends.
2 Days Ago
United States
Remote
105 Employees
3-5 Years of Experience
105 Employees
3-5 Years of Experience
Logistics • Transportation
As a Customer Support Team Lead at Mudflap, you will guide a team of specialists to enhance customer satisfaction, track team performance metrics, provide feedback, and improve customer support processes. This role emphasizes hands-on leadership, agent empowerment, and process improvement to benefit small trucking businesses.
2 Days Ago
U.S.
Remote
304 Employees
3-5 Years of Experience
304 Employees
3-5 Years of Experience
Fintech • Payments • Real Estate • Software • Financial Services
The Customer Support Operations Tools Lead is responsible for managing and optimizing customer service technology tools, providing technical support, analyzing data to improve performance, leading projects, creating training materials, ensuring data security, and maintaining vendor relationships.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+38 More
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