Top Customer Success Jobs in Boston, MA
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.
The Customer Success Manager will lead value realization for strategic customers by engaging stakeholders, troubleshooting technical issues, driving adoption of the Omilia Cloud Platform, and providing consulting expertise. Responsibilities include onboarding customers, developing value plans, conducting health checks, and strengthening relationships with key stakeholders.
The Infusion Billing Specialist manages the printing and mailing of infusion claims, resolves claim issues, and engages with patients regarding their insurance claims. This role requires strong attention to detail, analytical skills, and a proactive approach to workflow. The specialist will also need to quickly learn new software and tools to efficiently handle patient communications and claims processing.
The Treasury Management Implementation & Support Specialist engages with business clients for product implementation and support, ensuring a seamless experience. Responsibilities include managing client relationships, coordinating product setups, training users on systems, and troubleshooting technical issues to enhance customer operations.
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
Top Companies in Boston, MA Hiring Customer Success Roles
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