Top Customer Success Jobs in Boston, MA
Ritual is seeking talented individuals interested in collaborating to help build a sovereign layer for AI, focusing on their product Infernet, which connects on-chain and off-chain models. The team values passion and innovation, aiming to enhance AI infrastructure.
As a Customer Success Manager at Hazel Health, you will ensure the adoption and ongoing usage of healthcare services in schools, building strong partnerships and addressing customer needs. You will work closely with school staff, report on account health, and advocate for customers' needs to enhance service delivery.
As a Customer Success Manager, you'll ensure successful adoption of Hazel services in schools, develop relationships with school partners, and advocate for customer needs while resolving issues proactively. You'll also report on account health and facilitate events to drive engagement in the community.
As a Customer Success Manager, you will ensure the successful adoption of Hazel services within schools by developing strong relationships with school partners, addressing healthcare needs, and resolving customer issues to enhance satisfaction and access to care.
The Coordinator, Customer Insights will support the Customer Interview Program and assist with various research projects. Responsibilities include recruiting customers, managing interviews, maintaining a customer intelligence repository, coordinating with internal teams, and ensuring project deliverables are met. They will also build relationships with external vendors and stay updated on industry trends.
The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.
As a Customer Success Manager at Karbon, you will manage a portfolio of clients, develop quarterly success strategies, build strong relationships, promote product adoption, handle customer renewals, and provide insights to internal teams to enhance customer retention and expansion.
As a Customer Success Manager at Karbon, you will manage and grow a portfolio of clients, ensuring their success with the software. Your duties include creating success strategies, building strong relationships, advocating for customers, and driving product adoption while monitoring account health and managing renewals.
The Acquisition Specialist will manage various acquisition efforts, support project management training, conduct market research, develop acquisition documents, and enhance project/program management performance while collaborating with various stakeholders.
The Client Success Executive acts as the primary liaison between Altera and its clients to ensure satisfaction and success. This role involves understanding client needs, promoting product adoption, tracking performance against KPIs, and conducting operational reviews to deliver strategic support.
As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.
As a Customer Support Representative at DeepScribe, you will be the primary point of contact for customers, addressing their inquiries, diagnosing issues, and helping them maximize the value of the product. The role involves collaborating cross-functionally to identify patterns in customer concerns and ensure a positive customer experience.
The Senior Director of Customer Success at AccuWeather will lead a team focused on ensuring customer satisfaction and retention, enhancing customer engagement, and aligning initiatives with business goals. Responsibilities include developing customer success strategies, mentoring team members, managing key client relationships, and establishing performance metrics. The role also involves overseeing onboarding and gathering customer feedback.
Top Companies in Boston, MA Hiring Customer Success Roles
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