Top Customer Success Jobs in Boston, MA

The Senior Sustainability Specialist will deliver high performance building energy modeling and sustainability analysis, drive electrification and decarbonization efforts, and consult with clients on energy efficiency strategies and high-performance systems. Responsibilities include energy modeling, green certification support, and interaction with architects and engineers.

As the Director of Customer Success Systems, you will optimize processes and systems, manage key tools like GainSight, JIRA, and Zendesk, and lead a team to enhance client experiences through scalable workflows and system design. You'll work closely with cross-functional teams to align system capabilities with strategic business goals, ensuring adoption and continuous improvement.

The Property Cleaning & Care Specialist is responsible for maintaining cleanliness in multifamily properties, managing common areas, performing unit cleanings, conducting inspections, and providing customer service to residents. This role requires attention to detail and the ability to work independently while ensuring adherence to brand standards.

The Customer Experience Representative at BRUNT engages with customers through phone, chat, and email, aiming to solve problems and build lasting relationships. Responsibilities include managing tickets, improving customer support processes, becoming a product expert, and tracking customer feedback trends.

As Principal, Client Development, responsible for developing and delivering the Americas strategy to build strong client relationships in the region. Leads a team in Boston, optimizing the team's work and elevating Unispace's brand. Key responsibilities include developing and deploying the local Client Development strategy, managing key client relationships, and implementing project-specific strategies for clients.

The Publishing Success Manager serves as the primary contact for key publishers on the Postman API Network, helping them optimize their API presence, collaborate on workspace reviews, and adopt new features, while tracking performance metrics to ensure growth and satisfaction.

Submit your application for future opportunities at Wellist, a digital health company. Join a growing team that values a mission-driven approach and contributes to patient care and employee well-being.