Top Entry Level Tech Support Jobs in Boise, ID

Provide L1–L3 technical support for semiconductor metrology tools: diagnose and resolve tool issues, document best-known methods, support field engineers, lead small projects, assist in evaluations/beta tests, and deliver customer education. Role includes phone/email follow-the-sun support, technical writing and presentations, and ~40% travel with on-site fab work and extensive training.

Provide technical problem resolution and documentation for customer products, escalate appropriately, communicate status to customers and internal teams, participate in 24/7 on-call rotation, help build support processes, and become a product expert through testing to resolve complex issues.

The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.

As a Technical Support Representative, you'll diagnose technical issues, provide excellent customer service, guide customers through problem resolution, and participate in training sessions.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.

The Technical Support Representative provides tiered help desk support, troubleshooting, customer communication, installation, and maintenance of applications and systems for clients and internal users.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.