As a Technical Support Representative, you'll diagnose technical issues, provide excellent customer service, guide customers through problem resolution, and participate in training sessions.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.