Top Customer Success & Experience Jobs in Baton Rouge, LA

Own and grow strategic national self-funded employer relationships post-implementation; serve as executive-level trusted advisor; lead renewals, performance reviews, and expansion opportunities; coordinate cross-functional teams to ensure high-touch service delivery; produce data-driven insights and customized reporting; mitigate retention risks and resolve high-stakes issues; represent Centivo in sales pursuits and contribute client-informed product strategy.

The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.

The SEO Account Manager oversees client relationships, project management, and communicates growth strategies while ensuring client satisfaction and driving revenue retention for B2B SaaS clients.

Manage inbound client relationships and qualification, conduct discovery calls, coordinate technical consultations, maintain pipeline in Zoho CRM, manage proposals and contracts, support retainer growth and renewals, liaise with technical teams, and drive client retention and upsell opportunities in a remote, relationship-focused role.

STAJets seeks experienced contract pilots for Bombardier Global 6000, requiring significant flight hours and certifications.

The Technical Support Specialist will troubleshoot technical issues, provide customer support, maintain documentation, and enhance skills for effective service delivery.

Join Convo Communications' Talent Community to receive updates about job opportunities and company news. Stay connected with a leading Deaf-owned business.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

As a Client Facing Project Manager, you will manage client relationships, oversee projects, and ensure communication and outcomes align with client expectations in a high-pressure environment.