Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Design, build, and operate production agentic AI systems on AWS Bedrock AgentCore using Strands/LangGraph. Implement tool integrations (MCP/Gateway), evaluation pipelines and LLM-as-judge CI gates, observability, cost/latency controls, and guardrails for agents operating on live dealer data.

Lead and manage a global Platform Engineering Solutions team to deliver and automate Kraken app builds, support client integrations, provide production support for large-scale distributed systems, champion automation and CI/CD/GitOps, and drive technical delivery, code reviews, and architecture guidance across US and EU teams.

Provide administrative and project support to senior leaders in North America Conservation and Science: calendar, travel, meeting and event coordination, agenda and materials preparation, expense processing, tracking deliverables, project coordination, and maintaining confidential information. Support annual budget/PPP cycles and improve team systems and tools; may communicate on leaders' behalf and work across time zones.

Lead and run the customer support team; resolve tier 1-2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize voice-of-customer. Handle billing via Stripe and support high ticket volumes (~150/day).

First dedicated QA hire responsible for test planning, building and maintaining automated test suites across a TypeScript+Python stack, integrating tests into CI/CD, running regression and performance tests, identifying and verifying bugs, improving observability, and documenting QA processes.

Provide end-to-end federal travel-management support for FRTIB: planning, authorizations, reservations, vouchers, reimbursements, reporting, training, and electronic travel-system administration (E2 Solutions, Go.gov). Ensure compliance with the Federal Travel Regulation, manage approval workflows, troubleshoot systems, support Go.gov transition, and deliver virtual and limited in-person training and reporting. Requires minimum 3 years federal travel-program experience and a favorably completed federal background investigation (minimum NACI).

Serve as primary project manager for multiple Higher Logic implementations: plan and execute deliverables, train users (web or on-site), coordinate internal teams to resolve technical issues, gather client feedback, drive adoption, and ensure customer satisfaction.

Lead product strategy and roadmap for recommendation and personalization systems. Partner with ML, behavioral science, design, and engineering to define requirements, run experiments, monitor production performance, and ship recommendation features that improve engagement, retention, and health behavior change.

Create video content, present at webinars and conferences, write sample code and documentation, review others' content, and respond to audience questions to educate and promote the product.

Design and build scalable SaaS solutions, collaborate with other engineers, and ensure quality UI interactions while incorporating user feedback.