Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Review user accounts and transactions to detect fraud using internal tools and SOPs. Make accurate, high-volume case decisions, escalate exceptions, meet productivity and quality KPIs, track time, and work weekends.

Lead Fetch’s U.S. benefits and wellness strategy, including healthcare, retirement, leave, accommodations, compliance, fiduciary governance, vendor management, analytics, and financial oversight. Build scalable infrastructure for a distributed workforce, advise executives on cost and coverage trade-offs, lead a benefits team, and partner with Total Rewards, Finance, Legal, Payroll, and People teams. Provide support on compensation strategy and escalations while ensuring transparent employee communications and strong regulatory controls.

Configure and maintain ServiceNow Discovery, MID Servers, credentials, CMDB structures, CI relationships, reconciliation rules, and CSDM compliance. Troubleshoot discovery issues, integrate external data sources, support Service Mapping, monitor data quality, develop dashboards, and contribute to audits, upgrades, and lifecycle management. Collaborate with architects, infrastructure teams, and application owners to ensure accurate visibility into IT assets and services.

Manage Customer Success operations, Salesforce and business-system administration, integrations, reporting, and process improvement. Support AI and automation use cases from discovery through deployment, monitoring, documentation, training, and continuous improvement. Maintain data quality, privacy, security, and responsible-use controls while coordinating cross-functional projects and stakeholders. The role requires hands-on Salesforce expertise, systems troubleshooting, analytics, and experience delivering practical AI or automation solutions in a technology-driven environment.

Lead engineering ownership of an acquired consumer VPN product from due diligence through integration, stabilization, and growth. Manage and coach engineers while remaining hands-on with Kotlin, Swift, Go, architecture, operations, security, and production incidents. Establish testing, CI/CD, infrastructure, documentation, and compliance practices; partner with product, corporate development, marketing, and operations; and create a repeatable engineering playbook for future acquisitions.

Own and scale production backend systems using Ruby on Rails, PostgreSQL, Sidekiq, APIs, microservices, queues, and distributed architectures. Diagnose and improve reliability, security, performance, observability, testing, and deployment practices. Integrate third-party services, collaborate with product, data, design, and frontend teams, and modernize inherited systems while maintaining delivery speed. The role requires strong production ownership, pragmatic technical judgment, and comfort working remotely in a fast-moving startup.

Own and operate a globally distributed VPN network, AWS control plane, backend infrastructure, and infrastructure-as-code tooling. Improve reliability, security, automation, observability, CI/CD, deployment safety, and cost efficiency across multiple providers. Troubleshoot production incidents, participate in 24/7 on-call, manage networking and VPN technologies, and replace manual operational processes with tested automation. Partner with engineering and product teams while ensuring high uptime, connection success, performance, and compliance.

Manage enterprise customer accounts, serving as a strategic advisor to dealership stakeholders. Drive retention, adoption, engagement, growth, and recovery through account reviews, success plans, performance analysis, and actionable recommendations. Build relationships, identify expansion opportunities, document activity in Salesforce, and collaborate with Consulting, Marketing, Support, Product, and Sales. Use AI tools to improve research, communication, documentation, productivity, and customer outcomes.

Executes partner marketing campaigns across email, webinars, events, and co-branded assets. Coordinates timelines, stakeholders, communications, content, partner portal resources, and campaign logistics. Produces reports on engagement, leads, events, spend, and MDF usage, identifies optimization opportunities, and recommends workflow improvements. Collaborates with Partner Managers, Sales, Integrated Marketing, Marketing Operations, agencies, and external partners while using AI to accelerate research, drafting, reporting, and administrative tasks.

Manage global industry conferences, tradeshows, analyst and partner events for a B2B technology company. Responsibilities include event strategy, budgeting, vendor and logistics coordination, sponsorship deliverables, branding, Salesforce lead tracking, campaign reporting, ROI analysis, and internal event support. The role collaborates across marketing, sales, customer success, and revenue operations teams, with occasional travel for onsite event support.

Designs, manages, and optimizes CI/CD pipelines; builds and maintains scalable, secure AWS infrastructure; and partners with development teams to support efficient agile deployments. The role requires extensive DevOps experience, AWS expertise, Docker and Kubernetes proficiency, advanced English and Spanish communication skills, and a focus on resilient, high-performance engineering.

Leads a remote team of Account Executives responsible for lead generation, conversions, and mortgage application targets. Coaches sellers through one-on-ones, pipeline reviews, live feedback, and onboarding; manages forecasting, hiring, performance standards, and partner presentations. Ensures compliant positioning of Knock’s bridge loan, maintains accurate MeridianLink Mortgage data, and partners with lending operations and underwriting to advance applications.

Own the company’s data function by designing and optimizing Snowflake architecture, pipelines, integrations, data models, BI dashboards, metric definitions, governance, and data-quality standards. Partner with leadership and cross-functional teams to translate operational needs into trusted data products. Automate recurring reporting, troubleshoot ingestion issues, perform ad hoc analysis, and establish scalable analytics practices as the first dedicated analytics hire.

Enters and updates data in databases, spreadsheets, and digital systems; reviews records for errors; maintains electronic files; resolves missing or inconsistent information with team members; and protects confidential data. The role requires accurate, high-volume typing, proficiency with Excel and Google Workspace, strong attention to detail, deadline management, and occasional overtime. Work is remote and primarily computer-based, with prolonged sitting and limited lifting requirements.