Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Provide French- and English-language customer support through live chat, phone, and email. Resolve technical issues, process client requests, verify documents, escalate cases through Salesforce or Jira, communicate status updates, prepare reports, and meet customer service KPIs. The role requires accurate multitasking, strong communication, troubleshooting skills, and participation in training and assessments.

Own and grow a strategic APAC client account as the primary relationship leader. Responsibilities include account planning, client retention, upselling, cross-selling, team leadership, project oversight, budgeting, forecasting, profitability management, issue resolution, and business development. The role requires collaboration with sales and internal delivery teams, plus providing strategic insights and thought leadership to senior client stakeholders.

Lead configuration and administration of the Facets packaged system, act as SME for plan/product setup and business rules, develop modification and interface requirements, validate data with SQL, support SDLC activities, liaise with business stakeholders, and mentor junior staff.

The Senior Analyst will lead digital measurement analytics for emerging payments platforms, including data collection, validation, reporting, and feature performance measurement. Responsibilities include partnering with marketing, technology, digital, and analytics stakeholders; delivering accurate, compliant projects; communicating insights; supporting strategic priorities; and developing analytics roadmaps. The role requires hands-on problem solving, visualization, web analytics, and collaboration across Agile teams.

Supports member services by operating computer-based training labs, scheduling courses, monitoring student testing, issuing completion cards, assisting instructors and member companies, greeting students, troubleshooting basic IT issues, and maintaining secure, orderly lab operations. The role also supports front-desk activities, prepares training rooms, manages supplies, and closes the lab according to established procedures.

Participate in a 3–5 year electrical engineering rotational program across operations, reliability, capital projects, continuous improvement, process controls, business management, and supply chain. Work under mentorship on projects that improve process efficiency, quality, cost savings, safety, and product innovation. Rotate among U.S. plant locations every 12–18 months while developing technical, leadership, teamwork, communication, and problem-solving skills.

Leads and develops a North American PMO team while overseeing end-to-end project portfolio delivery. Responsibilities include resource assignment, portfolio health, financial performance, risk and escalation management, executive reporting, project governance, quality assurance, stakeholder alignment, and delivery process improvement. The role drives consistent use of PMO tools and methodologies, ensures accurate Adaptive Work data, and supports successful project closure and business outcomes.

The Data Engineer will develop and maintain data pipelines, perform data extraction and transformation, and support data analytics across the enterprise.

Manage and execute SEO strategies across multiple client accounts, conducting keyword and technical audits, optimizing content and local listings, collaborating with cross-functional teams, monitoring performance with analytics/reporting tools, and mentoring junior staff to improve organic visibility and conversions.

Provide evening administrative and financial support at a residential care facility, handling accounts receivable/payable, client ledgers, bank deposits, billing for client services and grants, recordkeeping, scheduling/travel arrangements, training staff, assisting visitors/clients, and preparing reports and audit materials using word processing, spreadsheets, and database tools.