Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Monitors and coordinates pre-foreclosure referral processes, vendor performance, breach processing, file preparation, collateral orders, and procedural documentation. Ensures compliance with investor, state, and federal requirements; maintains servicing records; manages deadlines and escalated lien or foreclosure exceptions; communicates with servicing teams, clients, vendors, borrowers, and government agencies.

Manages relationships with key regional accounts to retain business, reduce attrition, and improve customer success. The role identifies customer needs, risks, trends, and process improvements; develops retention strategies; collaborates cross-functionally with sales, credit, partners, and leadership; and handles inbound and outbound customer calls. It also uses customer data and multiple business applications to support recommendations, sales, service improvements, and account retention.

Provide phone, email, and chat support to healthcare clinics using Verse Medical. Resolve ordering, product, shipping, and documentation issues; coordinate escalations with operations, billing, and customer success teams; guide product selection and order workflows; maintain accurate ticket records; update knowledge resources; and advocate for clinics and patients through empathetic, timely communication.

Manage small-business customer relationships, driving retention, satisfaction, renewals, and account expansion. Advise clients on maximizing ROI from HSI’s EHS and compliance solutions, engage senior stakeholders, identify growth opportunities, communicate customer insights to internal teams, and serve as a trusted technical advisor. The role includes revenue responsibility, quarterly targets, and maintaining a 95%+ net retention rate.

Serve as a strategic partner and trusted extension of the CEO by managing complex calendars, access, domestic and international travel, briefings, meeting materials, stakeholder relationships, board presentations, executive communications, and personal logistics. The role requires exceptional judgment, discretion, organization, initiative, adaptability, and availability across time zones and outside standard hours.

Lead Astra’s enterprise compliance program, serving as BSA/AML Compliance Officer and overseeing financial crimes, payments, privacy, GRC, SOC 2, PCI DSS, audits, bank partnerships, and third-party risk. The role manages and scales the compliance team, advises executives and the Board, evaluates product and payment-flow risks, develops practical controls, and supports responsible growth across fintech and embedded-finance use cases.

Researches and writes neutral, accessible content about U.S. public policy, court cases, legislation, executive orders, and reform proposals. Tracks policy developments and news across all 50 states, curates arguments and sources, edits and proofreads articles, and develops newsletters, webinars, presentations, and educational outreach materials. The role also uses spreadsheets and databases, collaborates with internal and external stakeholders, responds to feedback, and travels to related events as needed.

Develop and maintain proposal graphics, templates, layouts, icons, and visual systems for U.S. Government proposals. Translate complex technical concepts into compelling information design, provide rapid support during proposal deadlines, establish visual standards, update branding guidelines, and recommend improvements to corporate materials. Collaborate with proposal managers, writers, subject-matter experts, and leadership while explaining design decisions and ensuring visual consistency.

Leads the company’s adoption of AI, analytics, automation, and business intelligence. Builds AI-powered workflows, Excel solutions, natural-language data interfaces, dashboards, forecasts, predictive analytics, and automated reporting using Snowflake, SQL, Tableau, and related tools. Partners across business functions to identify opportunities, improve data quality, automate repetitive processes, and deliver scalable decision-support solutions. Establishes responsible AI practices and advances an AI-first analytics culture.

Partner with small-business clients to manage full-cycle recruiting: source, screen, interview, and hire candidates. Collaborate with hiring managers, document recruiting plans and timelines, coordinate interviews and offers, and provide consultative recruiting and HR support on a fractional, part-time basis.