Top Healthtech IT Support & Helpdesk Jobs in Baltimore, MD

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.

The Senior IT Category Manager will develop and execute sourcing strategies for IT services, build stakeholder relationships, and mentor staff, ensuring effective category management for significant IT spending at CVS Health.

The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.

The Epic Radiant Applications Analyst manages IT resources, provides solutions to technical problems, designs system builds, and performs user support and documentation preparation.

The technician evaluates and repairs complex biomedical equipment, performs maintenance, and leads a team to ensure customer satisfaction.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

The Director of Technical Operations will oversee the support team's daily operations, troubleshoot technical issues, meet with clients, and optimize workflows and automations, driving overall improvements in technical support.

The Senior IT Operations Engineer will manage IT access, resolve security issues, improve operational efficiency, and handle vendor relationships, ensuring data safety while allowing team flexibility.

As Director of IT, you will lead a high-performing team, develop automation strategies, manage service desks, and collaborate across functions to align IT with business goals.

Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.