Top Customer Success Jobs in Austin, TX
The Customer Success Manager will enhance customer experience in healthcare by developing strategic relationships, executing account planning, driving product adoption, managing any customer issues, and reporting customer health to leadership. They will support customers in maximizing the value of Iodine Software products and advocate for enhancements.
Build lasting customer relationships, onboard new customers, and grow customer accounts
As a Customer Success Operations Manager, you will enhance the effectiveness of the Customer Success team through project management, Gainsight administration, process optimization, performance metrics tracking, customer health monitoring, and cross-functional collaboration with various departments.
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The Senior Customer Success Manager will oversee a portfolio of strategic customers, guiding them in adopting Nexthink solutions while driving customer retention and operational success. Responsibilities include executing customer success plans, engaging with stakeholders, identifying upsell opportunities, and ensuring customer renewal through value tracking and workshops. Collaboration with internal teams and maintaining accurate CRM data is essential.
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The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
The Client Services Manager leads a globally distributed B2B operations team, managing customer service relations, training, operational metrics, and performance management while ensuring service efficiency. Responsibilities include scheduling, strategic projects, process development, and collaboration with internal teams. International travel is required.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Client Relationship Executive will manage sales pursuits, pipeline, and account management methodology for PwC. Responsibilities include developing sales strategies, supporting business development efforts, creating value propositions, and fostering relationships to drive revenue growth while upholding ethical standards.
The Client Relationship Executive will design and implement communication strategies to promote PwC's brand, manage sales pursuits, and coordinate resources to close sales opportunities, while fostering long-term client relationships and identifying market gaps.
The Customer Success Manager IV at GHX will drive account plans to enhance customer utilization of GHX solutions, improve satisfaction, and retain customers. They will work cross-functionally to achieve client goals, identify risks, and foster strong business relationships, while also identifying upsell opportunities.
Top Companies in Austin, TX Hiring Customer Success Roles
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