Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Partner with the US CEO to maximize effectiveness by managing priorities, coordinating international teams, anticipating needs, supporting strategic initiatives, and ensuring seamless daily execution in a fast-paced global organization.

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

Lead planning, management, and execution of museum fundraising and high-touch events including the annual Gala, donor engagements, exhibition openings, rentals, and Director-level projects. Oversee budgets, fundraising strategy, financial tracking, donor management, and cross-departmental event workflows.

Design, develop, and deliver engaging, scalable learning solutions using multimedia and user-centered approaches. Manage ID projects, stakeholder engagement, LMS integration, eLearning standards (SCORM/AICC/xAPI), and apply adult learning theory, Design Thinking, Agile methods, and AI tools to create blended and virtual training for global employees.

Own success, retention, and growth for a ~25-account portfolio. Manage renewals, mitigate risk, identify expansion opportunities, forecast revenue, coordinate cross-functional support, deliver excellent customer communication, and drive one measurable internal improvement project per quarter after onboarding.

Lead claims quality improvement by developing audit programs, automated review processes, dashboards, and compliance controls. Analyze trends, implement policies and training, coordinate post-audit action plans, and partner with stakeholders to drive claims handling excellence and regulatory adherence.

Build and maintain marketing attribution models and dashboards, run funnel and incrementality analyses, design experiments and A/B tests, and partner cross-functionally to ensure accurate data flows and actionable optimization recommendations for member engagement.

Manage end-to-end creative projects across campaigns and channels, build and maintain production timelines, translate concepts into workstreams, maintain Asana workflows and asset version control, coordinate vendors and budgets, produce status reporting, and improve creative processes for a part-time contract term.

Design, develop, and deploy production-scale AI/ML solutions. Architect models and data pipelines, validate and monitor model performance, troubleshoot production issues, collaborate with cross-functional teams, mentor junior engineers, and evaluate emerging AI technologies to drive business impact.

Provide strategic transactional and regulatory legal advice to commercial teams, draft/review enterprise agreements (NDAs, BAAs, vendor/SaaS contracts), track healthcare and privacy regulatory changes, partner with outside counsel, and advise executive leadership on risk management and policy aligned to product and business strategy.