Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Lead ownership and continuous improvement of assigned customer journey stages. Drive cross-functional CX initiatives from analysis through delivery, monitor journey KPIs, perform root-cause analysis, maintain CX backlog and documentation, embed VoC insights, and deliver executive reporting to improve satisfaction, loyalty, and operational outcomes.

Lead the CRM product vision and roadmap to unify customer experience across Sales, Service, Contact Center, and Retail. Own requirements, backlog, integrations, data standards, and change management. Partner with stakeholders, engineering, and D&A to deliver CRM enhancements, ensure data quality, measure success, and drive adoption and readiness for frontline teams.

Hands-on HR generalist supporting HR operations, benefits administration, compliance, pay equity auditing, onboarding/offboarding, employee relations, and process improvement. Provide surge recruiting support, maintain HR documentation, analyze HR metrics, and use AI tools to automate and streamline People workflows across the US and Canada.

Hands-on senior HR generalist supporting HR operations, benefits administration across US and Canada, compliance, pay equity auditing, policy drafting, performance management, HR metrics and process improvement, and surge recruiting support. Uses AI tools to streamline HR work.

Design, build, test, and deploy scalable Java/Spring Boot microservices on GCP. Develop REST APIs, integrate with mobile and third-party APIs, use containerization and CI/CD, implement real-time data processing, and work with message brokers and relational/NoSQL databases while collaborating with cross-functional teams.

Design, build, and maintain AI-enabled applications and intelligent agents using Python and Java. Integrate LLMs, conversational AI, and ML models into enterprise systems, create APIs and microservices, ensure scalability and security, and collaborate with cross-functional teams to improve end-user journeys.

Lead frontend development using React.js to build responsive, accessible UIs. Integrate React applications with CMS platforms, implement reusable components following atomic design, and use browser storage APIs (LocalStorage, SessionStorage, IndexedDB). Collaborate with designers, backend teams, and QA, and follow Git and CI/CD workflows.

Serve as a strategic HR business partner to program and senior leaders, driving people strategy, workforce planning, organizational design, change management, performance and compensation processes, DEI programs, people analytics, and leadership coaching. Coordinate across Talent Acquisition, Total Rewards, People Operations, and Employee Experience to deliver solutions, monitor people metrics, and lead change initiatives to align talent with business priorities. Support recruitment as needed and influence long-term organizational and talent strategies to improve effectiveness and scalability.

Lead Britive's technology partner ecosystem to drive revenue by prioritizing, building, and launching integrations and go-to-market motions with identity and security vendors. Evaluate partnership commercial potential, define integration requirements, negotiate agreements, and coordinate cross-functional execution with product, engineering, sales, and marketing. Measure partner-sourced pipeline and maintain executive relationships.

Lead product and strategy operations for a large engineering department: own OKR/QBR cycles, roadmaps, weekly execution alignment, centralize artifacts, transform workflows to AI-native, coordinate cross-functional intake, flag risks, and drive high-priority cross-functional projects from inception to launch.

Lead go-to-market strategy and execution for Life360 Ads, translating ad product capabilities into verticalized, outcomes-oriented solutions. Influence product roadmap, build sales enablement (training, narratives, collateral), coordinate cross-functional launches, and drive adoption to generate measurable advertiser outcomes and larger deals.

Own and engineer Life360's enterprise identity platform: architect SSO, lifecycle workflows, MFA, group provisioning in IaC, automate access governance, device trust, and consolidate legacy identity. Build IAM KPIs, codify provisioning in Terraform, integrate with HR and access-request tooling, and use AI coding agents to draft and validate infrastructure and policy changes.

Support Relationship Managers in vendor financing relationship growth by coordinating transactions, maintaining pipeline and CRM, preparing approvals and presentations, onboarding vendors, resolving inquiries, conducting market research, and assisting sales and operational teams while developing equipment finance and credit knowledge.

The Senior Producer leads the editorial and creative direction of TransLash's 'The Anti-Trans Hate Machine' podcast, overseeing all aspects of production, from research to publication, while managing a team and ensuring narrative integrity.

Provide technical escalation and application support for customers: diagnose and resolve API, telephony, network, server, database, microservice, and container issues; reproduce incidents; document solutions; collaborate with Engineering/Product/Sales; maintain knowledge base; and participate in rotational on-call coverage.

Lead customer-facing security reviews, perform risk and gap assessments, manage external audits (SOC 2, ISO, PCI, HIPAA, FedRAMP, etc.), run internal audits and security training, improve vendor risk management and compliance metrics, build/automate controls and respond to RFIs to support sales.

The role involves supporting strategy and operations across R&D, product, and commercial domains, focusing on alignment, execution, and visibility for diverse initiatives in precision medicine.