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Top Customer Success Jobs in Albuquerque, NM

922+ Job Results
15 Days Ago
Albuquerque, NM
Remote
39 Employees
3-5 Years of Experience
39 Employees
3-5 Years of Experience
Software
As a Customer Support Engineer, you will resolve customer issues, perform root cause analysis, report bugs, and work with cross-functional teams to enhance customer satisfaction and platform efficiency. You will utilize debugging skills to troubleshoot issues and gather customer feedback for product improvements.
15 Days Ago
Albuquerque, NM
Remote
1,421 Employees
1-3 Years of Experience
1,421 Employees
1-3 Years of Experience
Fitness • Professional Services
The Manager, Client Success will lead a team of 8-10 Client Success Managers, focusing on customer engagement strategies, subscription retention, and team performance. This role involves coaching the team, conducting meetings, collaborating with other departments, and developing processes to enhance client relationships in the Mid-Market Accounts segment.
15 Days Ago
Albuquerque, NM
Remote
30 Employees
1-3 Years of Experience
30 Employees
1-3 Years of Experience
Healthtech
As a Customer Experience Associate, you will manage daily outreach to members through phone, text, and email, driving enrollment and program participation. You are expected to handle a high volume of calls and maintain a high customer satisfaction score while providing empathetic communication and support.
Top Benefits:
401-K
Company Equity
Dental Insurance
+23 More
15 Days Ago
Albuquerque, NM
Remote
4,788 Employees
1-3 Years of Experience
4,788 Employees
1-3 Years of Experience
Digital Media • Gaming • Software
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
15 Days Ago
Albuquerque, NM
Remote
13 Employees
1-3 Years of Experience
13 Employees
1-3 Years of Experience
Fintech
As a Bookkeeper at Kickstart Accounting, you will maintain accurate financial records, manage client accounts, and prepare financial reports. You will collaborate with the Account Manager and assist clients in understanding their financials through regular communication and reporting.
15 Days Ago
Albuquerque, NM
Remote
185 Employees
100K-150K Annually
1-3 Years of Experience
185 Employees
100K-150K Annually
1-3 Years of Experience
Cloud • Security • Cybersecurity
As an Azure IAM Specialist, you will design, implement, and manage secure identity solutions leveraging Microsoft Azure Entra. Responsibilities include establishing B2B integrations, ensuring secure authentication, developing access policies, monitoring activities, and collaborating with security teams on access policies. You'll also conduct audits, provide training, and act as a lead during incidents involving identity compromises.
Top Benefits:
401-K
Dental Insurance
Disability Insurance
+8 More
15 Days Ago
Albuquerque, NM
Remote
52 Employees
70K-85K Annually
3-5 Years of Experience
52 Employees
70K-85K Annually
3-5 Years of Experience
Appliances
The B2B Support Specialist will enhance the customer experience by managing support escalations, providing Tier 3 support for complex technical issues, and developing documentation and training materials for support agents. They will collaborate with internal teams to improve service quality and customer satisfaction.
15 Days Ago
Albuquerque, NM
Remote
81 Employees
64K-77K Annually
5-7 Years of Experience
81 Employees
64K-77K Annually
5-7 Years of Experience
Healthtech
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
15 Days Ago
Albuquerque, NM
Remote
128 Employees
1-3 Years of Experience
128 Employees
1-3 Years of Experience
eCommerce • Fashion
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
15 Days Ago
Albuquerque, NM
Remote
662 Employees
95K-105K Annually
5-7 Years of Experience
662 Employees
95K-105K Annually
5-7 Years of Experience
Artificial Intelligence • Edtech • Gaming • Kids + Family
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
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