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Top Customer Success Jobs in Albuquerque, NM
Software
Manage a portfolio of customers as primary contact to drive onboarding, adoption, retention and expansion. Build relationships, create success plans, monitor customer health using CSP, run business reviews, resolve issues with Support/Product, and identify upsell/cross-sell opportunities.
Hardware • Healthtech • Internet of Things • Social Impact • Software • Manufacturing
Own post-sale relationships for enterprise customers, driving adoption of Avive’s hardware and software, conducting QBRs, managing renewals and escalations, leading onsite deployments, identifying expansion opportunities, and coordinating cross-functional resources to ensure operational readiness and account health.
Cloud • Information Technology • Software
Manage post-sale relationships for SMB and VIP customers, drive adoption and retention, conduct QBRs, monitor health scores and usage, coordinate escalations with Support/Product, and maintain CRM records while identifying upsell opportunities.
Top Skills:
Crm/Cx PlatformsGoogle SheetsPandadocPipedriveSalesforceZendesk
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills:
Customer Data Platform (Cdp)Digital Marketing
Fintech • Software
The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.
Top Skills:
GainsightSalesforce
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills:
Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Healthtech • Information Technology • Professional Services • Software
The Project Manager will lead healthcare projects focused on HEDIS, maintain client relationships, manage project timelines, and ensure successful delivery of services with high customer satisfaction.
Top Skills:
MS OfficeProject Management SoftwareRdbmsSQL
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills:
Mariadb
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Artificial Intelligence • Information Technology • Legal Tech • Software
As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills:
Legal Practice Management SoftwareSaaS
New
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Cybersecurity
The Customer Success Engineer will support deployments, engage in technical conversations, resolve customer issues, improve documentation, and advocate for customer needs internally.
Top Skills:
HTTPLinuxmacOSProgramming LanguagesSnmpSshTcp/Ip
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.
Top Skills:
ExcelGoogle SheetsSalesforce
Software
The Senior Customer Success Engineer supports customers using Solo.io products, guiding them through setup, troubleshooting, and relationship management, while enhancing their understanding and adoption of cloud-native technologies.
Top Skills:
GoJavaKubernetesNode.js
Software
As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.
Top Skills:
Ai ToolsAutomation PlatformsSalesforce
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills:
Ai ToolsSaaS
Healthtech • Software
The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.
Top Skills:
GainsightSalesforce
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills:
APIsPythonSQL
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills:
AICloud ComputingCrm (Hubspot)
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills:
Artificial IntelligenceHr TechnologyMachine LearningSaaS
Artificial Intelligence • Machine Learning • Productivity • Software
The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.
Top Skills:
CRM
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
Healthtech • Information Technology • Software
The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.
Top Skills:
Data AnalyticsPower BI
Artificial Intelligence • Cybersecurity
The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.
Top Skills:
JIRASalesforce
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