Zuern - Madison| Operational Administrative Assistant

Posted 8 Days Ago
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Madison, WI, USA
In-Office
Entry level
Retail • Design • Industrial
The Role
Supports building-materials operations through material return authorizations, vendor coordination, customer and supplier credits, cash and bank reconciliations, inventory activities, receiving, office supply management, mail distribution, showroom organization, customer assistance, sales support, training coordination, and store events. Requires strong organization, communication, attention to detail, accounting knowledge, data entry, PC proficiency, analytical ability, and general math skills.
Summary Generated by Built In

Description


Zuern Building Products is a family-owned and operated building material supplier and design company. We take pride in our tradition of providing high quality building materials and valuable services to our customers. We are “Building on Service”.

 Zuern Building Products in Madison, WI is looking to hire a full time Operational Administrative Assistant. Would you like to join a growing company with a supportive team environment where there is great potential for career growth? Keep reading! 

Under the direction of the General Manager, the Operational Administrative Assistant assists the operations team with organization and compliance.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Maintain policies, procedures and practices relating to the management of material return authorization process (MRA).

2. Further development of MRA process using BisTrack and other technology.

3. Monitor vendor schedule to ensure material is sent back in a timely manner | work with receiving and yard manager to ensure material is sent back on appropriate days

4. Maintain contact with vendor representatives to ensure credit is received in timely manner

5. Issue credit to customer in accordance with MRA process (when applicable)

6. Assist accounts payable in entry of supplier credits (when applicable)

7. Issue stock product credits for material returned to location

8. Review daily journey manifest from operation team and report/correct any discrepancies for location

9. Complete cash tray reconciliation for location on a daily basis within BisTrack

10. Complete and reconcile daily bank deposit

11. Assist in inventory management (orphans/negatives/cycle counts/year-end inventory) for location, updating store labels for price changes and/or new products and entering monthly store/yard usage report

12. Assist in receiving process for entering product into system

13. Monitor, organize, and order office supplies

14. Collecting, sorting, distributing, and preparing mail and courier deliveries

15. Assisting with the welcoming and functionalities of the store (guest amenities, product & literature samples, stocking of retail items, and organization of showroom)

16. Ensuring customer satisfaction is met and exceeded by assisting with customer questions at the store, over the phone or via email, assisting in selling, promoting and marketing Zuern, distributing vendor leads from various platforms, and partnering with the sales team

17. Assisting the GM in various duties such as facilitating trainings, organizing internal and external events at the store, and other miscellaneous projects

Requirements

  1. Excellent communication skills
  2. Attention to detail
  3. Thoroughness
  4. Organization
  5. Analyzing information
  6. Accounting experience 
  7. PC proficiency
  8. Data entry skills
  9. General math skills

Benefits:

  • Family-valued culture
  • Competitive Pay
  • Career Growth
  • Medical, Vision, and Dental Coverage
  • Health Savings & Flex Plan
  • 401k & Roth Plans with Company Match
  • Profit Sharing Program
  • Company Paid Life Insurance Policy
  • Voluntary Short Term Disability and Life Insurance
  • Paid time off (PTO) and Paid Holidays

Skills Required

  • Excellent communication skills
  • Attention to detail
  • Thoroughness
  • Organization skills
  • Ability to analyze information
  • Accounting experience
  • PC proficiency
  • Data entry skills
  • General math skills
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The Company
300 Employees
Year Founded: 1953

What We Do

Zuern Building Products & Design Center is a family-owned and operated independent supplier of lumber and building materials based in Wisconsin. Since 1953, the company has provided a comprehensive range of high-quality building materials and professional design services for kitchens, baths, and decks. Serving homeowners, builders, and remodelers, Zuern operates multiple showrooms and lumberyards, emphasizing its commitment to quality and service throughout the state.

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