Zone Operations Manager - DTS Flex

Posted Yesterday
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Fontana, CA
82K-87K Annually
Mid level
Logistics • Transportation
The Role
The Zone Operations Manager will support the operational management team by leading and coaching direct reports, ensuring compliance with safety practices, and enhancing the employee experience. This role emphasizes strategic employee management, performance monitoring, and fostering positive working relationships with both team members and customers.
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Preferred candidates would ideally live in the SoCal area, or willing to relocate.

MOVE YOUR CAREER FORWARD WITH RYDER! 

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary

Responsible for supporting the Zone Operations Manager in leading, developing, and coaching team members, guiding them in their assigned roles, responsibilities, compliance, and safety practices. Maintain a designated set of direct reports and assist in training and overseeing the daily activities of other managers within the zone. The ultimate aim is to cultivate a positive employee experience, ensuring alignment with internal and external customer expectations. This role demands a strategic approach to employee management, emphasizing leadership, development, and adherence to industry standards to achieve operational excellence.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

  • Comprehensive training and the ability to continue your professional development
  • Regional and local Ryder resources to help guide and support as we grow this offering.
  • The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
  • 12 weeks of paid maternity leave.
  • Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! 

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!


Essential Functions

  • Direct Management: Directly manage the day-to-day work of direct reports, providing clear expectations, guidance, and support. Monitor performance, address challenges, and foster a positive working environment for team members.
  • Subject Matter Expert: Cross-train as an SME for each of the four operations personas. Be able to problem-solve and train systems required for operational excellence.
  • Employee Engagement and Coaching: Has the ability to engage and coach employees effectively. Builds positive relationships with team members, providing guidance and support while fostering a collaborative and engaging work environment.
  • Building Partnerships: Cultivate professional, timely, and effective interactions with both internal and external drivers through various communication channels. Ensure open lines of communication to address concerns, disseminate important information, and maintain positive relationships.
  • Leadership Development: Demonstrates and develops strong leadership skills. Exhibits leadership qualities and actively seeks opportunities to enhance leadership skills, inspiring and motivating others towards shared goals. Possesses an eagerness to grow in their knowledge of FLEX operations and an understanding of the interconnectivity of all execution personas.
  • Support Zone Execution: Support the Zone Execution Manager with data analysis and metric audits, systems training, coaching strategies, and any additional support needs within the zone.
  • Creative Problem-Solving: Applies creative problem-solving techniques to address challenges and find innovative solutions. Approaches challenges with a creative mindset, seeking innovative solutions and contributing to continuous improvement.
  • Retention Solutions: Collaborate with internal teams to identify and implement creative solutions for employee retention. Proactively address challenges, listen to feedback, and implement initiatives to enhance employee satisfaction and loyalty.


Additional Responsibilities

  • Performs other duties as needed.


Skills and Abilities

  • Demonstrates written communication skills , Required
  • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. , Required
  • Ability to find solutions to problems using creativity, reasoning, and past experiences along with the available information and resources. , Required
  • Demonstrates problem solving skills , Required
  • Excellent organizational skills , Required
  • Builds and manages effective teams , Required


Qualifications

  • Bachelor's Degree in Supply Chain/Logistics, Preferred
  • H.S. Diploma/GED, Required
  • 2 years or more in relevant experience in supply chain, logistics, or industry related field, Preferred
  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. Advanced, Required
  • Logistics industry knowledge with fundamental knowledge of Supply Chain Management components. Advanced, Preferred
  • Knowledge and understanding of applicable local and Federal regulations. Advanced, Preferred


Travel

  • Yes, 10-20%

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Compensation: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

The salary for this position ranges from $82,000 to $87,000. Salaries may be supplemented with a 10% annual bonus as applicable and/or as business conditions allow.

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Job Category

Logistics

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$82,000

Maximum Pay Range:

$87,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

The Company
HQ: Miami, FL
5,180 Employees
On-site Workplace

What We Do

Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.

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