Zonal Training Manager

What you will be expected to do

• Work with the Country Training Manager and stakeholders to design and update field training programs customised for Energy Officers and Staff, ensuring alignment with their specific needs. 
• Facilitate hands-on field onboarding and shadowing for new Regional Mentors, overseeing their integration into the role. 
• Monitor Regional Mentor activities during field training sessions with Field Staff and Energy Officers, ensuring alignment with organisational goals. 
• Guide Regional Mentors on optimising training schedules, and techniques, and resolving field difficulties to enhance their Key Performance Indicators (KPIs).
• Evaluate Energy Officer and Field Staff performance post-training sessions, identifying strengths, areas for improvement, and development requirements. 
• Offer constructive feedback and recommendations to enhance their skills and overall performance in the field.
•  Market training opportunities to Field Staff, highlighting benefits to drive participation, while aligning with overall sales and collections strategies.
• Coordinate closely with senior members to ensure seamless integration of field training initiatives with broader sales and collections goals.
• Maintain precise documentation of field training activities, attendance, and outcomes for Country Training Managers. 
• Generate routine reports detailing training progress, key insights, and improvement suggestions to bolster ongoing development efforts.
• Stay abreast of solar industry trends and technological advancements to keep field training programs aligned with industry developments. 
• Manage training material procurement and vendor coordination, ensuring materials are appropriately utilized and maintained. 

You might be a strong candidate if you have

• Strong knowledge of sales and collections techniques and customer engagement.
• Proven experience in sales and collections training, preferably in the solar energy or PayGo industry.
• A bachelor's degree in education, business administration, communications, Excel, LMS, and web delivery tools such as Microsoft Word, PowerPoint, and Outlook.
• Proficiency in communicating and coordinating field training activities.
• Ability to provide constructive feedback and coaching to improve business-related issues.
• Familiarity with CRM systems, sales tools, and data-related tools.
• Ability to travel across Tanzania for field training-related sessions.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards a profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.