The Role
Manages field collections and credit-risk processes for PAYG products. Responsibilities include improving policies and procedures, implementing audit recommendations, conducting spot checks, investigating fraud, identifying default risks, collecting customer data, preparing field reports, and escalating red flags. The role also recommends improvements to customer payment processes and satisfaction while supporting the Credit Manager.
Summary Generated by Built In
Location: Ibadan, Oyo State.
The team you would Join:
Sun King’s Global Corporate Risk team identifies, monitor and control the credit risk inherent in the company’s direct to consumer business. The Corporate Risk team works with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio. The team continuously examines sales and customer payment-related data and identifies pilots, and executes new sales, collections, and incentive processes. The Corporate Risk team also ensure the company’s efforts around customer data privacy and consumer protection.
About the role:
We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
The team you would Join:
Sun King’s Global Corporate Risk team identifies, monitor and control the credit risk inherent in the company’s direct to consumer business. The Corporate Risk team works with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio. The team continuously examines sales and customer payment-related data and identifies pilots, and executes new sales, collections, and incentive processes. The Corporate Risk team also ensure the company’s efforts around customer data privacy and consumer protection.
About the role:
We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
What you would be expected to do
- Assist your Credit Manager in developing methodologies to improve the current processes.
- Suggest enhancements to current process and policies to avoid operational risks.
- Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
- Assist the Credit Process Manager in implementing audit recommendations.
- Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
- Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
- Identify and classify potential default risk through data collection and interaction with clients.
- Preparation of field reports/collation of data/documentation and report.
- Red flag identification and timely reporting of the same
- Any other task allocated by the Credit Manager
You might be a strong candidate if you
- Have minimum 2 years working experience preferably in the Control and Compliance/Risk department.
- Possess strong data collection skill.
- Are excellent at fraud detection & investigation.
- Are proficient in MS Excel (Advanced level).
- Demonstrates problem-solving abilities.
- Have a good communication and presentation skills (written and verbal).
- Have previous work experience in MFI or banks.
- Are multilingual ( English & Yoruba).
What Sun King offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
Skills Required
- Minimum 2 years of work experience, preferably in Control, Compliance, or Risk
- Strong data collection skills
- Experience in fraud detection and investigation
- Advanced proficiency in MS Excel
- Problem-solving abilities
- Strong written and verbal communication and presentation skills
- Previous experience in microfinance institutions or banks
- Multilingual ability in English and Yoruba
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The Company
What We Do
Sun King designs, distributes, installs, and finances solar energy solutions for consumers who lack reliable access to traditional electrical grids.
