Zonal Account Manager - Delhi

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Gurgaon, Gurugram, Haryana, IND
In-Office
Healthtech • Pharmaceutical • Manufacturing
The Role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Professional

All Job Posting Locations:

Gurgaon, Haryana, India

Job Description:

Johnson & Johnson Medical Devices – Job Description
Position Title: Zonal Account Manager
Department: Ethicon WC
Location: Delhi
Reports to: Regional Sales Manager
Role Overview:
The Zonal Account Manager will be responsible for the sales of Ethicon WC Products in key government accounts. The role involves KOL management, distribution management, and AR management within the defined zone. This position achieves/exceeds sales targets for the franchise in a designated territory, aligned with the CREDO, company policies, and business goals. The individual contributor closes sales and enhances customer satisfaction while building strong long-term relationships, positioning J&J Medical as a preferred supplier.
Key Responsibilities:
1. Sales Turnover
Sell franchise products within a designated territory.
Submit weekly and monthly sales action plans to the manager.
Analyze sales reports to find opportunities and suggest improvements.
Negotiate and close sales; handle complex deals with guidance.
Represent the company at trade displays and conferences as needed.
2. Territory Management
Understand customer needs to uncover sales opportunities.
Identify tender/contract opportunities and collaborate internally.
Develop and execute an efficient territory plan with support.
Collaborate with retailers to represent the brand effectively.
Train surgeons on new technologies via consult-in-surgery, sales calls, and training sessions.
3. Customer In-Service Education & Training
Identify and address in-service training needs.
Build and maintain strong customer relationships.
Coordinate and deliver training sessions with support.
Provide feedback to marketing on educational needs.
4. Key Account Management
Create a plan to grow key accounts and optimize development.
Document key customers and decision-makers.
Align with Key Account strategies and identify cross-selling opportunities.
Offer inventory support within guidelines.
5. Product & Market Knowledge
Continuously improve understanding of product use and medical procedures.
Demonstrate product applications and highlight differentiators.
Understand and compare competitive products.
Collect and track usage data post-training.
6. Distribution Management
Develop and implement a strong distribution network.
Monitor distributor health per company standards.
7. Expense, Equipment, and Samples
Manage AR, transport, A&P, travel, and entertainment expenses prudently.
Seek prior approval for budget deviations.
Operate within sample coordination and usage guidelines.
8. Self-Development
Identify development areas and take action for improvement.
Participate in training programs and actively pursue learning.
Perform well in assessments and apply new skills on the job.
9. Corporate Ethics and Governance
Uphold ethical standards in all business dealings.
Conduct activities consistent with the Johnson & Johnson Credo.
Maintain high-integrity relationships with customers.
Qualifications:
Education:
Bachelor's degree in Science (preferred)
Experience:
6–8 years in healthcare sales (required)
Experience with HCP/KOL engagement (required)
Prior experience with sutures, meshes, and hernia portfolio 
Why Join Us?
At Johnson & Johnson, we offer a unique opportunity to grow your career with purpose, alongside driven professionals who are passionate about making a difference. We embrace diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer:
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Johnson & Johnson Medical Devices – Job Description
Position Title: Zonal Account Manager
Department: Ethicon – Sutures / Meshes & Hemostat Products
Location: [Insert Location]
Reports to: Regional Sales Manager / Area Sales Manager
Role Overview:
The Zonal Account Manager will be responsible for the sales of Ethicon Sutures, Meshes & Hemostat Products in key government accounts. The role involves KOL management, distribution management, and AR management within the defined zone. This position achieves/exceeds sales targets for the franchise in a designated territory, aligned with the CREDO, company policies, and business goals. The individual contributor closes sales and enhances customer satisfaction while building strong long-term relationships, positioning J&J Medical as a preferred supplier.
Key Responsibilities:
1. Sales Turnover
Sell franchise products within a designated territory.
Submit weekly and monthly sales action plans to the manager.
Analyze sales reports to find opportunities and suggest improvements.
Negotiate and close sales; handle complex deals with guidance.
Represent the company at trade displays and conferences as needed.
2. Territory Management
Understand customer needs to uncover sales opportunities.
Identify tender/contract opportunities and collaborate internally.
Develop and execute an efficient territory plan with support.
Collaborate with retailers to represent the brand effectively.
Train surgeons on new technologies via consult-in-surgery, sales calls, and training sessions.
3. Customer In-Service Education & Training
Identify and address in-service training needs.
Build and maintain strong customer relationships.
Coordinate and deliver training sessions with support.
Provide feedback to marketing on educational needs.
4. Key Account Management
Create a plan to grow key accounts and optimize development.
Document key customers and decision-makers.
Align with Key Account strategies and identify cross-selling opportunities.
Offer inventory support within guidelines.
5. Product & Market Knowledge
Continuously improve understanding of product use and medical procedures.
Demonstrate product applications and highlight differentiators.
Understand and compare competitive products.
Collect and track usage data post-training.
6. Distribution Management
Develop and implement a strong distribution network.
Monitor distributor health per company standards.
7. Expense, Equipment, and Samples
Manage AR, transport, A&P, travel, and entertainment expenses prudently.
Seek prior approval for budget deviations.
Operate within sample coordination and usage guidelines.
8. Self-Development
Identify development areas and take action for improvement.
Participate in training programs and actively pursue learning.
Perform well in assessments and apply new skills on the job.
9. Corporate Ethics and Governance
Uphold ethical standards in all business dealings.
Conduct activities consistent with the Johnson & Johnson Credo.
Maintain high-integrity relationships with customers.
Qualifications:
Education:
Bachelor's degree in Science (preferred)
Experience:
6–8 years in healthcare sales (required)
Experience with HCP/KOL engagement (required)
Prior experience with sutures, meshes, and hernia portfolio (preferred)
At Johnson & Johnson, we offer a unique opportunity to grow your career with purpose, alongside driven professionals who are passionate about making a difference. We embrace diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer:
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.





Required Skills:



Preferred Skills:

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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