Zoho Technical Lead

Technical Responsibilities:

• Lead the design, customization, and development of Zoho applications including Zoho CRM, Zoho Creator, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho One products.
  

• Architect and implement end-to-end Zoho solutions based on business needs.
  

• Integrate Zoho apps with third-party platforms (via APIs, Deluge scripts, or webhooks).
  

• Manage and mentor a team of Zoho developers, ensuring adherence to coding standards and project timelines.
  

• Gather business requirements and translate them into technical specifications.
  

• Design workflows, automation, and custom functions using Deluge scripting and Zoho Creator.
  

• Monitor system performance, troubleshoot issues, and implement necessary enhancements.
  

• Collaborate with business teams to ensure effective use of Zoho tools and drive adoption.
  

• Stay updated with new Zoho features, releases, and best practices to recommend improvements.
  

• Prepare Technical documentation for customer requirements.
  

• Provide time estimates against customer requirements .
  

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Team Management & Leadership Responsibilities:  

• Lead, mentor, and guide a team of Zoho developers, ensuring effective work allocation, code reviews, and performance management.
  

• Set clear technical goals and ensure alignment with business and project objectives.
  

• Conduct regular team meetings, track progress, and remove blockers to ensure timely project completion.
  

• Facilitate training sessions and knowledge sharing to strengthen team skills in Zoho development and integrations.
  

• Collaborate with cross-functional teams including Project Managers, Business Analysts, and QA teams to deliver seamless solutions.
  

• Implement Agile/Scrum practices within the team to improve productivity and project visibility.
  

• Maintain a positive and collaborative work culture by motivating the team and recognizing individual contributions.
  

• Review and optimize project workflows for better efficiency and resource utilization.
  

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Required Skills & Qualifications:  

• Bachelor’s degree in Computer Science, Information Technology, or related field.
  

• Minimum 5+ years of experience working with the Zoho ecosystem.
  

• Strong expertise in Zoho CRM, Zoho Creator, Zoho Flow, Zoho Analytics, and Deluge scripting.
  

• Hands-on experience with Zoho API integrations, custom modules, and functions.
  

• Proven ability to manage projects and lead technical teams.
  

• Strong problem-solving, analytical, and debugging skills.
  

• Excellent communication, collaboration abilities and stakeholder management skills.
  

• Familiarity with Agile/Scrum methodologies.
  

• Experience integrating Zoho with third-party platforms.
  

• Knowledge of JavaScript, HTML, CSS, or REST APIs.
  

• Zoho Certified Developer or Zoho Creator Certification.
  

• Prior experience in SaaS or CRM implementation projects.