Apprentice is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Key Responsibilities:
- Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
- Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
- Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
- Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
- Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
- Take responsibility for KYC Record and associated documentation completion from initiation to approval
- Maintain BSU tool current and be able to demonstrate work carried out
- Report workflow progress to supervisor
- Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
- Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
- Update workflow database regularly throughout the day
- Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
- Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
- Assist in departmental projects as required
Communication / Reporting
- Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
- Track and report time log (CMs and Case Researcher) daily
- Monitor operational metrics required for management level reporting
Knowledge/Experience:
- 0-2 years’ experience in banking, finance, or law
- Experience in control/risk or Compliance (AML/KYC) function (an advantage)
- Knowledge of European Union regulatory KYC/AML requirements
- Flexible enough to work as per Business timings.
- Previous relevant experience preferred
Education:
- Bachelor's degree/University degree or equivalent experience
- ACAMS certified (an advantage
Skills:
- Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.
- The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
- Strong Negotiations skills
- Excellent written and verbal communication skills.
- Customer Services orientated
- Ability to develop strong professional relationships
- Strong research skills
- Accuracy and strong attention to detail
- Ability to work well under pressure and tight time frames
- Pro-active, flexible, have good organizational skills and must be team player.
- Ability to work in a dynamic environment.
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Job Family Group: Business Strategy, Management & Administration------------------------------------------------------
Job Family:Administrative Support------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 0–2 years of experience in banking, finance, or law
- Experience in AML, KYC, compliance, control, or risk functions
- Knowledge of European Union regulatory KYC and AML requirements
- Bachelor’s degree, university degree, or equivalent experience
- ACAMS certification
- Understanding of artificial intelligence, machine learning, and generative AI concepts
- Ability to identify opportunities to use AI to solve business problems and improve processes
- Strong written and verbal communication skills
- Strong research skills and attention to detail
- Ability to work under pressure and meet tight deadlines and service-level agreements
- Strong organizational, teamwork, flexibility, and relationship-building skills
- Ability to work according to business timings
What We Do
Citigroup is a global diversified financial services holding company serving consumers, corporations, governments and institutions. It provides consumer banking and credit, corporate and investment banking, securities brokerage, trade and securities services, and wealth management. Operating across nearly 160 countries and jurisdictions, Citi aims to be a leading partner for institutions with cross-border needs, a global wealth manager, and a valued personal bank in the United States.
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