What You’re Responsible For:
- Group Programming: Plan and lead group fitness classes to the membership population. Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience.
- Five-Star Hospitality Service: Ensure wonderful experience for members by anticipating their needs and bringing special touches to every session, for example: equipment is prepared ahead of time, towels placed on mats, and the smallest details of the member experience are attended to.
- Tenant Satisfaction and Engagement: Prioritize tenant satisfaction by actively engaging with tenants to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction.
- Building Team Collaboration: Work collaboratively with the building maintenance and operations teams to ensure the facility and equipment are well-maintained.
Who You Are - Baseline Requirements:
- You have 1+ years of experience in a fitness center environment teaching group Yoga classes.
- Even better if your experience has touched the corporate fitness or wellness sector.
- You must have a valid 200-hour RYT Yoga certification from a nationally recognized organization.
- You have an up-to-date CPR and AED certification.
- You are technologically savvy and can assist members with class sign-ups through our native technology.
Who You Are - Key Competencies:
- Obsessively customer-centric. In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others.
- A hyper-organized ball juggler. You stay extremely organized and are constantly reprioritizing your own work because it’s what makes you most effective. Everyone refers to you as a stellar multi-tasker.
- You are a stellar communicator. You are known for clearly communicating your points - whether in email or verbally. In this role you’ll be communicating a lot about bookings (both coordinating them and confirming), sending vendor communications, and engaging with different levels of tenants (office managers to C-Suite).
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What We Do
Lulafit is a national wellness leader helping top organizations and real estate communities build modern cultures of well-being. Whether in a physical space or with virtual experiences, our platform amplifies physical, social, and mental health. The result is increased retention, higher engagement, and healthier and happier people. Lulfit’s inclusive and approachable ethos is composed of five spokes. We believe empowerment, movement, connection, nourishment, and restoration are the critical elements of any healthy culture. Diverse well-being programs ensure an experience for everyone, regardless of your team’s size, shape, or identity. To learn more, visit → lulafit.com/why-lulafit.
