Yardi Manager, Canadian Multifamily

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visit Tricon Residential.

Job Description

The Yardi Manager, Canadian Multifamily is responsible for leading and overseeing the Yardi system as it relates to Tricon’s Canadian Multifamily (CAMF) operations. They lead platform administration and optimization for the Canadian multifamily and mixed-use portfolio. Based in Toronto, this hands-on leader is responsible for managing and enhancing Yardi ecosystem—including Yardi Voyager (International Version), Elevate, RENTCafe, CRM IQ, Payscan, Commercial, and Construction Manager - to support a rapidly growing portfolio with precision, autonomy, and a service-first mindset.

Essential Duties and Responsibilities:

• Platform Ownership: Administer and optimize the Yardi environment across residential and commercial assets, ensuring seamless integration and performance.

• Onboarding & Expansion: Lead the onboarding of new buildings into the Yardi platform, including data migration, configuration, and training.

• Portfolio Support: Provide day-to-day support for property teams, resolving issues, enhancing workflows, and ensuring operational excellence.

• Strategic Execution: Collaborate with Accounting, Operations, and Asset Management to align Yardi capabilities with business goals.

• Process Improvement: Identify opportunities to streamline processes, automate tasks, and improve reporting across modules.

• Accounting Support: Apply a strong understanding of accounting principles to support GL accounting, Accounts Payable (AP), and Accounts Receivable (AR) workflows within Yardi.

• Integration Management: Maintain and enhance integrations between Yardi and third-party interface vendors, supporting teams with new and ongoing integrations, troubleshooting, and capability expansion.

• Training & Documentation: Develop training materials and conduct sessions for property managers, leasing teams, and support staff.

• Vendor & Stakeholder Management: Liaise with Yardi and third-party vendors to troubleshoot, escalate, and implement solutions.

• Compliance & Data Integrity: Ensure data accuracy, system security, and compliance with internal standards and external regulations.

Qualifications:

• Proven experience supporting both residential and commercial portfolios.

• Strong understanding of Yardi International version and its configuration nuances.

• Background in IT systems administration.

• Demonstrated ability to think strategically and execute tactically.

• Exceptional communication and interpersonal skills with a hospitality-driven mindset.

• Self-starter with the ability to work independently and manage multiple priorities.

• A “do-er” who thrives in a fast-paced, high-growth environment.

• Someone who can bridge the gap between technology, operations, and accounting.

• A collaborative team player who brings curiosity, empathy, and accountability to every challenge.

• A leader who can scale systems and processes as our portfolio expands.

Minimum Requirements:

• 5+ years of hands-on experience with Yardi Voyager and related modules (Elevate, RENTCafe, CRM IQ, Payscan, Commercial, Construction Manager).

• Solid grasp of accounting workflows and principles, with experience supporting GL, AP, and AR processes.

Preferred Attributes:

• Experience with reporting tools, SQL, and data analysis.

• Real estate or property management experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit, talk, and hear.

• Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch.

• Occasionally lift, carry, and move up to 10 pounds.

• Vision abilities required by this job include close vision, distance vision, and depth perception.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.