銷售行政支援組專員

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

職務內容：

1. 透過電話、Line、信箱處理通路端諮訽業務並回覆相關問題。

2. 執行新契約生調作業。

3. 協助內外部查核。

4. 執行NPS回訪作業。

5. 跨單位溝通，照會與追縱相關事項，確保問題有效解決。

6. 團隊績效數據彙整與報表製作。

7. 流程與系統改善優化。

8. 團隊協作支援。

申請資格：

1. 具有電話客服相關實務與管理經驗，大學畢業，商學/財經相關科系或具保險專業相關背景。

2. 熟悉3C操作、Word、Exce函數、樞紐分析與文書處理能力。

3. 良好溝通技巧與領導力。

4. 彈性應變能力與客戶導向思維。

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.