Responsible for the successful execution of property poker tournaments, Supervises the Poker operation of assigned area, ensuring compliance with regulations, internal controls and departmental policies and procedures. Responsible for providing flawless customer service, passion for customer care, and a commitment to proactive service and recovery as necessary.
$25 per hour.
ResponsibilitiesOversees the operations of assigned Poker area, ensuring compliance with government and company regulations, internal controls and departmental policies and procedures. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Maintains awareness of activity on games in area of supervision; settles disputes that may arise, escalating issues when appropriate. Verifies issuance of credit after completion of all authorization procedures. Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace. Directly responsible for customer service objectives. Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system. Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure.
QualificationsExcellent supervisor, interpersonal, communication and problem-solving skills. Must present well-groomed professional appearance. Must have excellent customer service skills. Must be able to listen and respond to visual and aural cues.
Skills Required
- Supervisory, interpersonal, communication, and problem-solving skills
- Well-groomed professional appearance
- Excellent customer service skills
- Ability to listen and respond to visual and aural cues
- Knowledge of gaming regulations, internal controls, and dealing procedures
Caesars Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caesars Entertainment, Inc. and has not been reviewed or approved by Caesars Entertainment, Inc..
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Healthcare Strength — Multiple medical tiers with dental and vision, company‑paid basic life and disability, an EAP, and convenient onsite and virtual care are highlighted; onsite healthcare centers offer primary/urgent care for enrolled members with minimal wait times and cost. Wellness incentives and low‑cost options in some vision tiers further support accessibility.
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Wellbeing & Lifestyle Benefits — The All‑In On Education program provides tuition assistance, low‑ to no‑cost degree options through partners, student‑loan repayment, 529 support, and dependent scholarships. Property discounts and wellness premium discounts add meaningful everyday value.
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Retirement Support — A 401(k) with automatic enrollment after a short waiting period and a company match, plus HSA‑eligible plans with company contributions, establish a baseline of savings support. Company materials also note access to financial advisory resources.
Caesars Entertainment, Inc. Insights
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
